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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,475 reviews
  • Rated 4 out of 5 stars

    Great sound just a bit bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphones and mostly wanted them for runs. I don't use them as a daily gym headphone because a lot of the times I have workout partners and taking them in and out is cumbersome and wearing only 1 makes it look like a weird bulky bluetooth lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    !beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing Charge Case not happy about this product todsy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect high quality sound but was disappointed. Air pods one - were superb in comparison. I returned them and got the pods pro - couldn’t be happier

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good a first but after a few minutes it disconnects from bluetooth and it gets annoying after a while so I don't recommend getting refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones love them has a great impact on music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I prefer these over AirPod

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over AirPod, I lost them and brought AirPod Pros now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she absolutely loves them. Very light weight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disheartened

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished ones came on Saturday. Tried to connect them. They left one connected, right one showed “0” charge. Wouldn’t charge at all. Tried reset procedure. Afterwards neither would charge nor show. Wouldn’t pair anymore. Sunday tried to see if firm was updated, it says it was but still wouldn’t show neither. Monday morning brought to best buy Geek squad. They don’t work on them. How is it Geek Squad certified refurbished if they don’t work on them? Said the serial number on box didn’t match the buds. Eventually gave me refund for the nonfunctional ones. Long story short, still ended up paying $250 for a new pair. Think that was the plan in the first place. No more Best Buy certified refurbished for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And the beat goes on and on by Dre, Solid earbuds and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Great quality and sound. The moss color looks great as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them works great! Very nice headphones with sleek look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two steps back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be a fan, but they lost my understanding at this point. I don't like the fit on my ears and why such a big charging case ? Other than that, of course no complaints on the bass!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II love my new Powerbeats pros, they’re in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! I use for cycling. They stay in my ear and the sound is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was not a good purchase they never worked from the very beginning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless. Best purchase I have made in a while. Awesome sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Beats Rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Clear connectivity. The color is my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THEM ARE THE BEST INVESTMENT MADE FOR ALL AROUND USE

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    AirPod Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken not working at all charged not connected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit just perfect and the sound quality is like any other!

    I would recommend this to a friend