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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my headphones!!!! The quality was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for great price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for great price. I would definitely by these again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best fit but good fit in Apple’s ecosystem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t fit my ears, none of the tip choices, but did connect effortlessly into Apple’s ecosystem once paired. Maybe I just have strange ear canals, but for my money, the Jabra Active Elite 65T is a far better choice for the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    comfortable but bad battery life..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery won't last... purchased a pair in August 2020 and they don't last for more than 40 mins now... replacing the battery costs as much as a new pair almost... not worth it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are very clear and crisp. Very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost golden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave an overall rating due to the fact the ear phones work, the charging base however was inop out of the box, luckily the earphones I previously had also beats the charging base worked and earphones didn’t so I did a swap and bing bang boom I have a good set and a bad set lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound good product and great app for the iPhone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Barley work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one side chargers. Constant connectivity issues. Honestly, the wordt purchase i have ever made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these for my birthday. Great item for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Even though the headphones were refurbished the package included everything except for directions. It would have been nice to have the instruction manual but I will manage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted six months, only one charges now and the one good one only lasts two hours before it dies. Either buy it new or get something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived defective twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one in black and one in ivory. Initially the ivory pair was disconnecting from my phone. One of the earpieces had audio that would go in and out. I called bestbuy twice before I was able to get a replacement pair. After a month of use the second pair is failing also. One headphone goes in and out. Sometimes the audio only plays on one side. Other times the audio has a lot of feedback. The ivory pair also drains a lot quicker than the black pair. I definitely will not buy refurbished again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work because I’m constantly on the move while in meetings so it’s super convenient to pop one in and just go about my day. I also use them to listen to music while shopping. Quality is amazing! And they are so easy to use. They’re also voice command enabled. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Treat for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair for the husband and ended up getting myself a hair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dr Dre are awsome loud and clear love them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very low and can tell they have been used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were refurbished geek squad certified apparently. Max volume seems to be to low, especially coming from the Beats brand. Not sure if this is because it’s a refurbish item And still defected, but very unsatisfied!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great when they are brand new...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1's that purchased were suppose to be refurbished, But i dont think they touched them...long story short... I love em when they are working.....but thatis too much money on something that doesnt work correctly...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The worse experience ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They would not stay connected to my I phone 11 pro max the battery didn’t even last an hour and I charged them every night very disappointed returned them for Apple i pods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great value and quality. Looks great too.

    I would recommend this to a friend