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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 4,475 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Works fine right now but couldn't buy insurance on it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud stopped working after one month use. Waste of money!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Take to geek squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use only some time volume very low. I don’t know any problem or this refurbished.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, every now and then it has connection issue tho

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok nothing to rave about

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great! I would never purchase again, wish I could return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have not received item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received this item. Order it in mid December. Tried calling customer service and fedex and no answer. Still says it’s on its way…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished - mic doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic on the right earbud does not work. Tried restarting and using app. It still will not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones with limited pain while wearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with these headphones, but after a couple weeks wearing them, they have hurt my ears mercilessly. I just recently switched the buds, so hopefully this fixes the minimal issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with them. I would recommend them to anybody who wants to buy them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connectivity lost sometimes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection sometimes doesn’t work as expected. Only one headphone works

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Little ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now these ear buds are one of my best small earbuds. I love how they fit over my ears I don’t loose them. I even sleep in them because I forget they are in my ear. However the battery life is good/excellent. I have four pairs all in black. I loved, loved, them. I was born with little ears and these are prefect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend he’s enjoyed them fully !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud only worked for a month. Too late to return to best buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not fit my ears properly so I could not get the full sound. Very upset. Not cheap either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished from best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a reveiw on the buds, it's a review on best buy. Do not buy these refurbished from best buy. I bought one pair for my son his left one doesn't work, my set had no rubber pieces or a cord. I am returning both and buying new ones somewhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Apple PowerBeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Condition.. Is Working Well.. Great Features.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Apple PowerBeats Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Condition.. Is Working Well.. Great Features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished meant still broken

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered refurbished and the left one doesn’t work at all…i figured someone would have actually refurbished…missed the deadline to return because they sat in the box for quite awhile before I ever used them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great at first but lasted less than a year from data purchase. Clearly The geek squad brand means nothing when it comes to refurbishing their products. Don't expect this product to last you more than a year. And don't expect Best buy's brand to stand behind this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUY REFURB WITH GREAT CAUTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing parts and defective to boot. No way these were Geek tested and passed. Makes you wonder if the Geeks are on the ball or Best Buy will sell anything for money.

    No, I would not recommend this to a friend