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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,475 reviews
  • Rated 1 out of 5 stars

    Refurbished not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid half price and barely last 1 month , had coverage, took to apple while they were looking over product something fell off when I asked what it was she said nothing and threw it away . Now apple emailed me stated it’s going to cost as much as a new pair cost to repair them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and doesn't stay charged very long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. All the parts came with it, just not the original ear bud caps but sanitary. At least it came with the extra ones. For the price it was at, worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functionality is glitching

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great when I first bought them back in July. But now most times only one connects and I have to put them back in the case to try to reset them. Or sometimes the buttons wont register, like the volume wont go up or down. Since I could not buy a warranty plan when I bought them, I can't even try to get them fixed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dr. Dre PowerBeats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought due to $, although color was red, figured wouldn’t matter when wearing cuz I couldn’t see them then. Aside from that though, the sound is terrible. I am going to take them back to the store to check against new and to have bad sound verified. How bad? The original earbuds from my iphones sound much better!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more refurbished purchases

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Distortion in sound for the past 9 months. I’ll never buy refurbished again. Waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to like these but they don’t have quality audio

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, you can't lose them easily like the air pods and they are really sweat resistence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues. Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for the lowest price possible on these and found them refurb. Hesitated a bit but really happy with the purchase. Everything is great and I have no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was full aware of purchasing refurbished ear phone beats by Dr Dre ear phones didn’t come with ear bud tips and the sound goes in and out these are my second pair

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are uncomfortable, and the sound quality is not why you’d expect

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats by Dre-Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad quality but they do fell off all the time and too sensitive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pro Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both ear pieces did not work correctly. Sound was not good & they did not hold a charge for long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud charging is unreliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud hardly ever charges when it should. Requires constant attention.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The charge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The don’t load properly and are a bit uncomfortable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Totally worth the used price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, got mine used/refurbished and I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I was using a cheap pair from Amazon and what a waste. Independent from each other, volume is good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for athletes to listen and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my right ear headphone didnt work on my reconditioned purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They were clear for approximately 2 days.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can hear me. Drown out. Too much money to perform like this. Very dissatisfied

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might as well be new, love the color. They come with three different ear inserts and the medium one fit best for me.

    I would recommend this to a friend