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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,475 reviews
  • Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend these instead of new. Price is a lot less and it is just the same as getting them new out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid it wouldn’t work but works well. No instruction booklet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro bets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds just wish it come with instructions in the box

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is horrible even at full blast. Waste if money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Causing Allergic reactions

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have researched them further before purchasing. It is causing clear drainage from my ears and itchiness. I have since found that there are many people on redit that have posted the same issue and have contacted Apple but nothing has been done. I have submitted a complaint to Apple and am waiting on an outcome.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy them new if you can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came bent and really disgusting. BestBuy’s refurbish is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stay put once you get them on. They’re not easy to slip on and take a fair amount of time to position them. After having them in Swahili, they make your ears sore from wearing them. I’ve returned them for Bose Open Earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this is not good I tried these headphones for months but it didn’t sound good at all! Well not good for the price I paid for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better with Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb appear as new. These will work great with your Apple devices, iPhone and iPad. Not so much with Android. Charges with Lightning cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refurbished as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, i used every day at everywhere, enjoyed the noise cancelling. did not even look refurbished

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with the refurbished product, would not recormmend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never going to get a refurbished

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones had been a great disappointment, had it replaced with a new one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues 7months later. Apple repaired. Same problem keep happening

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these beats! The charging is quick and convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even send me the right product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with BestBuy's service. Firstly, the delivery was pushed back twice. Secondly, by the time the package did come, it was the WRONG thing. It was a pair of SAMSUNG headphones, instead of Beats. It was incredibly upsetting and I will not be purchasing an refurbished items from BestBuy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Buyers Beware!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would scammed by a big box store. So, the refurbished Beat Pros I bought are defective. I can hardly hear on them. I took them back to the store to be serviced only to be told the serial numbers don’t match!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok but rather would buy brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low sound and not even a representation of beats. I thought the sound would be great but I was disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great value. Would buy another similar product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable, keep falling out . Not a very good fit .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cosmetically good, sounds a little different

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically good. Sound seems a little different.

    I would recommend this to a friend