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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,475 reviews
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these could provide a great opportunity to wirelessly connect to my devices to provide an auditory experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love them he use them all the time and perfect work.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I got this pair for a friend that keep losing his. I got a color that can’t be lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple screwed beats brand up there Bluetooth is ve

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it five stars because the products good brand Apple is absolutely terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay-put design, good for exercise. The large case isn’t a big deal - just throw it in the gym bag and go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I just hate the box they sit in dies so quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is trash there’s no base and no separation of the outside noise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them on a daily deal. wished the sound were louder

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished, regret it, having issues 3 weeks after buying Only to find out Best Buy only has 2 wk policy for return/exchange very disappointing now I have to deal with manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great for taking phone calls while working and going right back yo my music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones looked great but unfortunately I couldn’t even use them because the Geek Squad member who worked on these Packed a micro usb cable in the box instead of a lightning cable. So I couldn’t even charge them. I went and returned them at the store for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, quality, and comfort has nothing on airpods. As soon as i put them in the ear the sound and comfort was not what I am used to with airpods. If you accidentally get hit in the ear with these in your ear it's very painful. Clunky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear Ache

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a comfortable feeling in the ear,sound quality not too bad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection people could not hear us lots of static

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be a great gift but I find them uncomfortable for looking period use. The sound quality is poor. I've had several pairs of beats, these were the first pair since apple took over & the difference is highly noticeable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Bass! Dre? Beats?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have No bass and the charge doesn’t hold on the right ear bud. I bought a $10 set of Skull Candy that sound 100% better. I will be returning these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy happy happy happy happy happy happy happy happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones I have ever owned. Can't go wrong with these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second set of refurbished Beats earphones, and we've been pleased with both purchases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went out in October and I took them back in December to see if I could get them fixed and they told me they were 8 days out of warranty! They didn't come with an after market warranty or I would have bought it just for security purposes.

    No, I would not recommend this to a friend