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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,475 reviews
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsphones are great! Has all the functionality you could need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible headphone I have purchased so far. The quality of sound is really bad and cannot hear a thing when there is noise around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible: even for refurbished item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with ear wax in ear buds. There’s a humming noise that kicks in 90% of the time. Tried to get them swapped out for the terrible quality and the lines are so busy due to COVID. Biggest waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with product. Charged well and new rubber buds were included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones, very workout friendly, use all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for adults!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so pretty! Perfect for an adult who lives an active life style.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looked nice, didn't fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I couldn't get anywhere close to a good fit with my ear the way these are shaped. Nice looking, but can't accurately comment on the sound since I was unable to get a good seal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t a good pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear bud worked. Had to return them, wanted another pair but wasn’t given that option, just a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a p.s am sorry I buy this. I hope never buy this again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and the use of this is not a problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teenager lives in them. They only come off to charge and let him sleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my beats The glacier blue color made it all the more beautiful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    tips not as advertized

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not come with the advertised tips and BestBuy is not helpful. I was given the run around between calling customer service and going to a store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these, they are horrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, they suck. Sound is horrible and don't even try using them on calls. Samsung ones are cheaper and way better sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other one I purchased was so great I had to purchase another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product thought it was wonderful Got it fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for a portion of the price !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, although they can become uncomfortable as usage progresses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them .....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thanks for letting me help with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Ever I love them ❤ Super Nice love them with workd outs

    I would recommend this to a friend