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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,488 reviews
  • Rated 1 out of 5 stars

    Buy new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these used buy them new… no one can hear me I had to bring back n but new ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power Beats Pro are aweful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 6 weeks. And Best Buy says I can’t return them. Buy other and elsewhere!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked until literally 8 days after I couldn't retrurn. Totally disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They do not connect to Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not connect to Bluetooth....absolutely do not work! Don’t trust BestBuy refurbished products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud quit working and now i can not return or exchange them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beat pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t worked out in them yet but I’m super stoked as my AirPods don’t stay in.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product and can not keep charge. Sounds is not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good when it lasts

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was working great at first. 7 months later right side stopped working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return Period Is Intentionally so Short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these 1 month and the left ear already stopped working. Do not waste your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad refurbished earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one earphone stop working after having for 2 weeks and can return no more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how these work; sync, auto ear detection. Seems to be inconsistent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality/Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality. returned them for JBL brand that I love.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very uncomfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to wear these while running. they hurt my ears. I would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BEATS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as the original Wireless beats. The bass doesn't seam to be as great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was a mistake buying refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One stopped working after 2 months Was a mistake buying refurbished no warranty after a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a month and then completely went out . Worthless best buy refurbished

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Awzy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right ear stopped working less than 2 months from purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good but hurt my ears.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ears. Maybe it’s just me. Like them a lot, wish they were a better fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great expectations but sadly they were too heavy for my ears so they were returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy charger case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you working almost everyday don't get it heavy charger case and too big don't fit in your packets

    No, I would not recommend this to a friend