Customer Ratings & Reviews

Long time on a single charge. Great sound. Quality product.

They worked well for all of 5 months when one side went out with a short. When googling, I see this is a common known issue.

Great quality and love the color ! Not too tight it’s just perfect

Clean sound with amazing base and great prices in Best Buy

Good headphones. Really comfortable. Excellent color choice.

What can i say...great sound and quality. Best headphones...

I bought this for my daughter she loves it. Excellent sound and good battery

Comfortable headphones long lasting great purchase.

Bought for son for birthday, was able to do a price match with a competitors ad to get a much better price than Best Buy had to be honest.

Fast shipping! Got it for Mother’s Day present will update on performance! Overall satisfied with my checkout experience.

My daughter loves them! Good sound, comfortable..

Niece love the feel, color, sound and wants another color. Highly recommend

Love the color, not too big. Easy to use. Connects with anything Bluetooth!

Best sound and comfort for headphones. Very compact.

Best Buy’s customer service leaves a lot to be desired, and is quite frankly becoming an advertisement for their competitors. Recently, my daughter had an issue with a pair of Beats Solo headphones which were still under warranty. Accordingly, I contacted the local Best Buy where they were purchased. The local telephone number redirected me to a call center where I was on hold for about an hour before the call was disconnected. Accordingly, I called back at various times and experienced the same long hold times before trying a fourth time the following day. Eventually, I spoke with a person at the call center and provided the order number and related information. The person read the particulars of my order to me and verified the information. I was then directed to bring the headphones into the local store where the Geek Squad would evaluate the situation and replace the headphones if they could not be fixed on site. Ironically, when I went to the store, the store manager advised that I would have to contact Beats (aka Apple) directly and that there was nothing the local store could do for me. If this is how Best Buy handles a relatively minor product issue, I can only imagine the frustration others face with misinformation being provided on larger items like appliances and major electronics. Thankfully, there are plenty of competitors to Best Buy.

Device was the perfect sound and easy to use at the gym

I get great deals on open box items. never have many issues with products.

The color is so pretty! I love using these when I workout!

Love them So cute and best color Best quality ,great purchase

Bought for my wife for use at home in the gym with her phone or TV. She loves it.