Customer Ratings & Reviews

Good product ...perfect for gym workout! 3 pair beats

Love the Beats headphone. Thank you Reagan for your help!!

Best Buy’s customer service leaves a lot to be desired, and is quite frankly becoming an advertisement for their competitors. Recently, my daughter had an issue with a pair of Beats Solo headphones which were still under warranty. Accordingly, I contacted the local Best Buy where they were purchased. The local telephone number redirected me to a call center where I was on hold for about an hour before the call was disconnected. Accordingly, I called back at various times and experienced the same long hold times before trying a fourth time the following day. Eventually, I spoke with a person at the call center and provided the order number and related information. The person read the particulars of my order to me and verified the information. I was then directed to bring the headphones into the local store where the Geek Squad would evaluate the situation and replace the headphones if they could not be fixed on site. Ironically, when I went to the store, the store manager advised that I would have to contact Beats (aka Apple) directly and that there was nothing the local store could do for me. If this is how Best Buy handles a relatively minor product issue, I can only imagine the frustration others face with misinformation being provided on larger items like appliances and major electronics. Thankfully, there are plenty of competitors to Best Buy.

I brought these for my daughter for Christmas not only did I get them for the low I got the latest edition of beats a true solid.

It works good. Just a little bit tight on my ears and keep sliding down when adjusted.

Good headphones for normal use, uncomfortable after awhile but good for the price.

Excellent product, easy purchas, and would buy again

Beats are a very good buy everytime! You will never go wrong.

This is so great ,best investment for my daughter's.

Very nice, easy to use great gift to my daughter. I recommend it.

Great gift for my son. he’s going to like ittt. Get it

Got them for my friend for Vday & he love them!!!!

These look so cool but the shape didn’t work on my daughters ears. She prefers an oval shape over the round.

The headset has been working really well so far so no complaints.

I love these headphones literally SO MUCH. I wanted something to work seamlessly with my apple products and I hit the jackpot. I couldn't have asked for a better pair of headphones and in my favorite color!

I like them, i wish the battery was a little bit longer lasting. good for gym

have been good so far. Good product for the price.

They do what they need to. Nothing spectacular....

Ok until I dropped them in water and they were done for

Excellent sound wife and kid each got a pair for Christmas and haven't stopped using them. They sound very good especially getting these on sale