Customer Ratings & Reviews
- Model:
- F7D7606
- SKU:
- 5858088
to a friend
Customers are saying
Customers find value in the NetCam HD+ Wireless Networking IP Camera's high-quality video, ease of setup, and effective night vision capabilities. However, some users experienced challenges with the motion detection's reliability and occasional connectivity issues. The accompanying app also received mixed reviews, with some users reporting glitches and limitations. Overall, the camera's strengths in image quality and ease of use appear to outweigh the reported weaknesses for many customers.
This summary was generated by AI based on customer reviews.
Awesome Device but horrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome device but after using for almost a year, it stopped working properly. I have exchanged emails with the customer service and they have suggested things I have already done to make it work properly. Another email to the customer support and they finally realized that there is something wrong with the hardware. They provided a link to RMA. I was delighted it will finally be replaced but to my dismay, I have to pay for the shipping to return their DEFECTIVE product. What a horrible customer service!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi. Thank you for sharing this feedback. We're sad to hear about the problems you are having and the experience you had with our Customer Service Team. If you can provide us your case number, we'll make sure to rectify this. Email it to us at [email protected] along with the link to this post. We hope to hear from you soon.
