Customer Ratings & Reviews
- Model:
- 17485
- |
- SKU:
- 6501108
Customer reviews
Rating 4.4 out of 5 stars with 1430 reviews
(1,430 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the 12-Cup Programmable Coffee Maker's excellent coffee quality, ease of use, and affordable price. Many appreciate the included reusable filter, convenient timer, and the machine's compact size. Positive feedback also highlights the programmable feature, allowing for convenient morning coffee preparation. The attractive color is also a frequently cited plus.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Unfortunately you get what you pay for
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions are terrible I’m not that happy with this model. It’s really cheaply made The function button order is weird too . Better off with a Mr Coffee.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!
Rated 1 out of 5 stars
Only lasted a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a mister coffee that went bad. It only lasted a year.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use coffee machine. Coffee doesn’t stay hot or warm. I missed having regular ground coffee, but this wasn’t the machine for that.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!
Rated 1 out of 5 stars
Changes time on its on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.changes time on it's own. so the programmer will never work. Find another coffee maker
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Bella Customer Service
Posted .JoyR - Oh no, something is not right! Could you please send us more information at help@bellahousewares.com or give us a call at 1-866-832-4843? We would love to make this right. - Bella Customer Service
Rated 1 out of 5 stars
Defective coffee maker.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might be okay, but mine had a cracked plastic water reservoir so I had to return it.
This review is from Bella - 12-Cup Programmable Coffee Maker - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this product. Water pours all over the counter when filling the well. Coffee pours all over if you try to make 12 cups.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.
Rated 2 out of 5 stars
It makes coffee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only nice comment I can make is it makes hot coffee and keeps it hot until the auto shutoff kicks in. The LCD display is not illuminated and is very small, so it's basically useless unless you have a flashlight and magnifying glass. The carafe looks and feels like it is made of very thin glass. There is no display area for the water in the tank. It has no rubber feet, just plastic nubs. The power cord is very short. I should have purchased another Black and Decker coffee maker.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hey there! Thanks for reaching out. We appreciate taking time to share your experience with us. You can always reach us at 1-866-832-4843 or shoot an email to help@bellahousewares.com if you need any assistance with the unit. Thanks so much!
Rated 1 out of 5 stars
Pile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a pile. Already won't brew coffee just regurgitates hot water. What a joke. Lasted little over a month.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this coffee pot for about one months and it has already stored working. I turned it on one morning added the coffee and water and when I went to Gerry some it never brewed.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.
Rated 1 out of 5 stars
Dud of the Day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 times. Returned to the store and purchased a Mr Coffee in exchange.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.
Rated 1 out of 5 stars
It came broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this coffee maker online, it was shipped to us broken. Because of COVID we were not able to return it and we are probably Stuck with A broken coffee maker. Very dissatisfied.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. This is a shipping issue. Please contact Best Buy to replace the unit for you. Have a great day. The BELLA Team.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it 3 months and now it will not turn on. Out of the blue just quit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time it was used, it started leaking water from the bottom. I returned it for a refund.
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Drip coffee maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality cheaply made did not make coffee and a good hot temperature.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Do Not Buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product 2 months and 2 days ago. It quit working this morning.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, We are sorry to hear about your experience with your Coffee Maker. We appreciate you taking the time to provide your feedback. We recommend reaching out to our customer support team to discuss this further and ensure you have a fully operational Coffee Maker. We want you to be pleased with your purchase and are always standing by to assist! Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA team.
Rated 3 out of 5 stars
Solid purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee pot does not display the amount of water you placed in the reservoir so you better remember!
I would recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Once plugged for a few minutes in the warming plate is cold to the touch. I have left it one for the whole 2 hours and nothing happens.
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Please exchange the unit from Best Buy. Have a great day. The BELLA Team.
Rated 1 out of 5 stars
Bad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all that! Worked for a less than 2 months the. Stopped!
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
I would recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
Stat away from this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete Junk! Made 3 pots of coffee and quit working!
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service
Rated 1 out of 5 stars
It didn’t last 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working not good quality, lesson learned just spend a little more for better quality
This review is from Bella - 12-Cup Programmable Coffee Maker - Black
No, I would not recommend this to a friendBrand response from BELLA Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.