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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3207 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Classics 2-Slice Wide-Slot Toaster's toast quality, ease of use, and wide slots, frequently citing its excellent performance and reasonable price. Many appreciate the toaster's attractive design and appearance. However, some customers noted concerns about the toaster's heat, weight, lever mechanism, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,207 reviews
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third time I made toast, it broke. Also had difficulty getting bagels to fit.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 1 out of 5 stars

    Very bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped holding onto breads right after one use.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first usage, The Bella - Classics 2-Slice Wide-Slot Toaster - Stainless Steel stopped working.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We would like to gather more information and know more about your experience. Please email us at [email protected] so we can better assist you. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    toaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toaster did not brown evenly, so we returned it. It was as bad as our old one we are trying to replace.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Didn't toast evenly.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not toast evenly at all, so we returned it.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Toaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after two weeks, bought as a Christmas gift not happy at all

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 1 out of 5 stars

    Didnt work when we got home :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got home and plugged it in it did not work and had to turn around and bring it right back. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and lock system stops working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and lock system stops working even after 2-3 uses

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 1 out of 5 stars

    Toaster -Hmmm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Have to toast through 2-3 cycles to get the bread to brown. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, we are sorry to hear about your experience with your Toaster. We appreciate you taking the time to provide your feedback. We recommend reaching out to our customer support team to discuss this further and ensure you have a fully operational Toaster. We want you to be pleased with your purchase and are always standing by to assist! Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA team.

  • Rated 1 out of 5 stars

    Would not recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may return it. It only toasts nicely on one side if the bread. The other side is barely toasted.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Stopped working after a month

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Device is really bad, like the price it works. I worked just for 30 days then it stopped working.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, We can definitely understand how frustrating it could be for your Toaster to no longer perform to your expectations, in such a short amount of time. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance, and also further address your concerns. Please contact our customer service department at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Broken after 7 months!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7months of using it occasionally, it’s already broken!

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 1 out of 5 stars

    Tom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy again. Setting a box and went out and brought another toaster

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hi there Mitch! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much!

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality and we can use only big sized bread. It’s not recommended to buy

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only toast on one side of bread. doesn't pop up high enough to get the bread out.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    No merhchandise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting about one month and no delivery..how long should delivery take.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us.Please contact Best Buy for this concern. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Temp Control Not Working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temp control didn't work. Returned for a different model.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. We have actioned your concerns and passed it to our quality team to investigate and do more testing. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    No good :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad. Bread doesn’t pop up above toaster. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Please don't hesitate to contact us if you have any questions. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Once plugged in it gave off a burning smell.

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Please exchange the unit from the store. We are sorry for the inconvenience. Have a great day. The BELLA Team.

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bread does not go up. I have to pluck it out inside !

    No, I would not recommend this to a friend
    • Brand response from BELLA Consumer Care
      Posted .

      Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.