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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers value the Barista Elite Espresso Station for its ease of use and the quality of espresso it produces. Many are also happy with its overall performance, price, and size. While the design and pressure receive positive feedback, some customers have noted concerns about the noise level and the steam wand's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 560 reviews
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to save some money. Not worth it. Made out of mostly plastic.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Broke after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this machine only 1-2 a week for the last 4 months. Today it just broke and will not pump water anymore. You get what you pay for I guess. I do not recommend this product at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cheap machine coffee isn’t warm enough. Water filters collects mold fast and can be dangerous,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very bad product it didn’t work. I put it on the trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine brand new and was not working properly

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Good when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just failed less than a year from purchase date. Will call customer service and see

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible it smelled like burnt plastic every time we used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working bad quality. Not coming water. Do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work and it smell horrible of plastic. Returned it the next day. DO NOT BUY THIS.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    It leaks for a while after you make your coffee

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It leaks for a while after you make your coffee. And then i'm gonna bryce up all the crumbles fall down

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    My review and experience with this machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump stop working after a week . Hard to remove plasticity taste. No matter the cleaning method

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CLEANING PIN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine didn't come with a cleaning pin as stated in book called Bella told me he would find one for me on Amazon that i could buy BECAUSE THEY DONT THAVE THAT PART. REALLYVAND SPEND MORE MOMEY WILL NEVER BUY A BELLA PRODUCT AGAIN!!!!

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this… I got it on Black Friday sale and it’s trash. The most unuser friendly and not worth the headache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, couldn’t get it to run and very difficult to follow directions. Splurged and bought a fully automatic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't survive 6 mos in our household. I won't buy it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water comes out of the bottom!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this espresso machine 5 months ago and it’s already stopped working twice with the water coming out of the bottom of the machine when brewing. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Bad quality it broke after 1 month of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed because it broke after one month of use, its liking water and the steam its not working. Never buying again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality, Size
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A cute little espresso machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “What a cute little espresso machine!” Said my friends who were over for movie night. I agree. It also makes a great cup of espresso. 
When unboxing the unit make note of two important things: the one cup filter basket is hidden in an outer pocket in the packing Styrofoam. I did not notice this and ended up dumpster diving for it after the fact. Secondly, page 6 of the instruction manual needs a lot of help as it is missing proper labels, missing numbers, missing descriptions of the parts…. What you should take note of is that the teeny tiny item improperly labeled as item 12 is a cleaning pin found in a slot on the back of the Tamper Spoon. It is a great location to keep the cleaning pin and should have been spelled out in the user manual. I do not understand why the function control dial is not another button on the front of the unit. The knob is ugly and it only has two settings - top and bottom and I learned that if I don’t get the knob twisted completely in both directions the unit does not function at all. There is an audible beep that happens when I complete the knob twisting but overall I think this should have just been a 5th button on the front of the unit. If the unit powers on and the three remaining lights blink indefinitely and never turn sold, chances are the knob is in the wrong position and needs to be twisted until it beeps. What I enjoy most about the station is that there is not a lot to using it. The hardest part is properly attaching the porta-filter. When that is sorted out just press the single or double-shot for a nice pull.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Barrister at your service!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bella Pro Elite Espresso Station is a bare-bones machine, capable of producing tasty single or double shots of espresso, lattes, and cappuccino’s for your pleasure. The unit has a simplistic modern design. It has a pretty small countertop footprint and goes well with my stainless steel kitchen decorum. It can deliver 20 bars of pressure which provides plenty of milk-frothing oomph for my specific needs. It can quickly froth cold milk to steaming temperatures so you can enjoy your favorite beverages. What I disliked about this Espresso Station was the short power cord which hampered my placement choices of the unit (as I don't wish to clutter my countertop with an extension cord). Noteworthy is the fact that this machine isn’t capable of grinding coffee beans. This means you’ll have to purchase coffee that has been pre-ground and ready for use. This is the only true drawback if you’re used to grinding your coffee beans for that truly exquisite coffee flavor. Overall, I’m recommending this bare bones appliance as it works well and prepares outstanding coffee delicacies. It’s like having your own barrister in your home, giving you quality results! If you are looking for an entry level appliance which is simple to use, you found it! Cappuccino is now being served. Buy one and be happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gross espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used high end espresso grinds and always came out burnt. I returned this machine. If you are looking for inexpensive buy a name brand.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service