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Customer Ratings & Reviews

Your price for this item is $25.99
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The comparable value price is $129.99

Customer reviews

Rating 3.3 out of 5 stars with 283 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers commend this espresso machine for its delicious espresso, ease of use, compact size, and compatibility with Nespresso capsules and ground coffee. Many appreciate its affordability. However, some users note that it can be noisy and that there have been reported issues with the water pump and unclear instructions. The quality of the espresso is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 283 reviews
  • Rated 5 out of 5 stars

    Really nice coffee. You will love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice coffee. You will love it Really nice coffee. You will love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return since it didn’t fit any mugs… bought another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work out of the box. Do not waste your time and money. This is the first review I have ever written because people need to know.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete junk bad Cust service @bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a used product with no manual and it didn’t brew any coffee just made sounds and wouldn’t accept a retur

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on deal. Had to return the first one . Second one is just fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came Broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came Broke didn’t realize Best Buy It didn’t offer a 30 day return anymore on this stuff, live and learn.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Espresso maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work. Tried contacting the support and no answer. It will morning water through it at all.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Don’t waste your money or time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of junk. Complete waste of money and time. The nepresso part is a nice gimmick but it broke after the first day. I didnt eveb return because I dont have time to waste on that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get the machine to work. I have read the reviews and will continue to try and get it working.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great espresso machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a wonderful cup of espresso! Loke the high pressure and the option to use ground coffee rather than only capsules!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aesthetically pleasing, functionally disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this machine. I followed the instructions step-by-step, and it did not work. It’s a beautiful piece of equipment, but doesn’t function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never tirned on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Tested different ways but was totally disappointed. I think i got an used product and i can say that by looking at the parts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute machine, but not what expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the directions and made sure to run it before use with water, and I tamp the espresso, but it’s just too much moisture in the the coffee and sometimes when you push the button after it stops blinking. It doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product needs to be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a high expectations but didn’t meet. The machine needs to be purged to make it work after that coffee quality was under expected. I returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great machine perfect for travel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great machine with options. Uses NES press pods as well as ground coffee. Picked it up on sale. This machine is portable so it would travel well just make sure it’s dry. We’ve used it for an extended vacation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rabish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and returned to store. Placed new order and returned to Best Buy again. Both orders machine not working. My advise don't buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product, but I didn’t work. I had to return

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite disappointed by this machine. I now know why it was so inexpensive.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Epic fail!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not even work, i even try to reset the machine still didnt work.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Doesnt work!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were excited to receive this item that ooked like a great deal! Unfortunately it does not work. Returning back to Best Buy tomorrow.

    No, I would not recommend this to a friend