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Customer Ratings & Reviews

Your price for this item is $25.99
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The comparable value price is $129.99

Customer reviews

Rating 3.3 out of 5 stars with 283 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers commend this espresso machine for its delicious espresso, ease of use, compact size, and compatibility with Nespresso capsules and ground coffee. Many appreciate its affordability. However, some users note that it can be noisy and that there have been reported issues with the water pump and unclear instructions. The quality of the espresso is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 283 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've sent me a used one, didn't even try to repack it properly

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in the first time and did not work out. Best Buy required me to return and re-purchase instead of exchange. What a mess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly the unit didnt work at all upon opening. Will stick with Delonghi, Breville machines.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Arrived broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work out of the box. Very frustrating, the pump was very loud and wouldn’t pull water out of the tank

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine doesn’t work and wouldn’t recommend buying this item

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 1 out of 5 stars

    Not good, doesn’t work !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it out of the box and it doesn’t work! I will be taking it back.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 4 out of 5 stars

    Espresso on Demand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High pressure expresso maker where YOU can buy the brand and cut of coffee and make the best espresso at the push of a button. So glad I bought this Bella Pro espresso machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic for In the Office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this in her office and says it is easy to use and way better than her old coffee maker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but stopped working aftee a week and best buy didnt let me return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to find an affordable expresso machine. I am very disappointed as it did not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very cheap looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, its kinda cheap feeling and doesnt look very nice in the kitchen. Does get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Coffee Maker that I've ever seen. This makes amazing cups of coffee. Highly recomended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine did not work consistantly and now not at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bella Pro Series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never buy again, second machine broke in 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stay away not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working , poor built quality. very cheap construction

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the water cups is minimum, and you have to figure the amount you need to have your coffee ready

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    A G

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for a brand new machine. But when it's delivered, looks like it's an opened box, even no user menu in it.The machine looks cute, but little bit oisy, not as expected and there is no 20 bars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eletrical and fire hazard - Leaks water everywhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eletrical and fire hazard. No matter what I tried (placing/replacing/tighetining base, looking for obstructions or anything on the other end, etc. etc. an hour or more of troubleshooting) this device leaks water from the bottom. The issue is that you do NOT expect that and all of the sudden you have a pool of water under your electrical device and wetting your whole kitchen counter and other devices with water, etc. etc. You get the picture. My advice: DO NOT BUY for coffee making. But if you want to burn your house down, definitely this may be the perfect device for you.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Rated 5 out of 5 stars

    Pleasantly Surprised!! Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I’d love or use this little guy as much as do! Yes it’s s little loud but it uses 20 bars of pressure! You have the Convenience of using fresh coffee single or double or you can use nespresso originals pods I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked, I didn't get to try the coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this unit 3 times, and each replacement I received did not work, the same as the original. I regret ever purchasing the machine' it was a huge waste of time, and returning the product instore was an awful experience. At least I when I did return by mail for the two replacement units it was easier. I really wanted this to work since it had the functionality I was looking for, but three non working units?!!! Not to mention all shipped in tattered boxing. Very disappointed with Best Buy and the manufacturer

    No, I would not recommend this to a friend