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Customer Ratings & Reviews

Your price for this item is $25.99
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The comparable value price is $129.99

Customer reviews

Rating 3.3 out of 5 stars with 282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers commend this espresso machine for its delicious espresso, ease of use, compact size, and compatibility with Nespresso capsules and ground coffee. Many appreciate its affordability. However, some users note that it can be noisy and that there have been reported issues with the water pump and unclear instructions. The quality of the espresso is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 282 reviews
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Makes good espresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty good. I have had a few issues with the filter basket getting clogged but it wasn’t too hard to get working again. Once you get used to the correct grind and packing the filter correctly it does make good espresso. Much cheaper than buying pods which is why I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tooooo noisy... The vibration is huge. Coffee is okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good small size

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super small and efficient, not the best but gets work done

    I would recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hello! We really appreciate you taking the time to share your experience and leaving a review. If you ever need assistance with your product please send an email to [email protected]. It will be our pleasure to assist. Happy cooking! Bella Customer Service

  • Cons mentioned:
    Water pump

    Rated 1 out of 5 stars

    No water came out, stains on the unit-got a used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No water came out after filling up the water tank and pressing the buttons. Upon receiving, there were yellow-brown spots on the unit. It seemed to be the unit was returned, they re-sold and sent it to me, but they did not clean the unit well and tested if it worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product! Recommended 100%. Great for making coffee on the go

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, make good coffee at this price. Recommended

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Didn't work at all.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed instruction to turn it on, it didn't do anything except making loud noise. I had it returned.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at [email protected]? Thanks so much! BELLA Customer Service

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker that everybody needs to have at home !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fair for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you get what you pay for, the unit works but sometimes leaks when using a pod.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses original nespresso pods, wgich it what i wanted. It makes a great espresso. It also gives you the option of using ground coffee, which is helpful when i dont want to spend the money for pods. Overall, im very pleased and it is a bargain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY MEDIOCRE CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11/15/2023 I GOT THE ITEM TODAY AND AFTER USING ALL MY ENERGY FOR AT LEAST 1/2 HR TO OPEN THE BOX, I FOUND OUT THAT SOME PARTS WERE MISSING AS THE CAPSULE AND THE TWO FILTERS ONES. ALSO GOT DUPLICATE ONE OF THE PART. THEN MY NIGHTMARE STARTED CALLING BB AND GET THE MACHINE SCHEDULED BY UPS TO BE RETURNED. FIRST I CALLED THE MANUFACTURER WHO SUGGESTED TO CALL BB. TO MAKE THE STORY SHORT FROM 2H00 PM TO 6H00 PM I DID NOT SUCCEED TO GET BB SCHEDULE A RETURN PICK UP. THEN WHEN I CALLED UPS, THEY SUGGESTED ME TO HAND IT TO THE DRIVER. BB PROVIDED THE LABEL AND THE BOX IS OUTSIDE MY HOME WAITING TO GRAB THE UPS DRIVER. BB NEVER SUGGESTED ME WHAT I FOUND OUT ON MY OWN CALLING UPS. I WON'T RECOMMEND TO BUY AT BB.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at [email protected]? Thanks so much! BELLA Customer Service

  • Pros mentioned:
    Capsule compatibility

    Rated 5 out of 5 stars

    Worth the purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and what can i say.... i love this product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product, would not prime the pump

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product never worked. I had moderate expectations for this as a backup machine (I have other coffee makers, both drip and automatic espresso makers for regular use). However, even after spending hours trying to prime this machine (not a new concept to me), based on others indicating that they had been able to get it working with a lot of effort, I still could not get it to prime the pump. Had to take it back to the store - feel cheated out of the hours of time I put into my attempts to get it to work and then to take it back to the store. Very poor product.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at [email protected]? Thanks so much! BELLA Customer Service

  • Rated 5 out of 5 stars

    Good entry espresso machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get it in sale totally worth it for entry espresso users!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice outlook. Easy to use. I don’t compared with other espresso machine. Hope this is best one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble getting it to work, but once after that, it worked beautifully. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Espresso Machine at such a great price. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and more budget friendly than the nespresso machines

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it to work, it works great! Makes a perfect crema on top.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of used product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I read the reviews which warned of receiving a used product. I took the box off the porch and could immediately tell it was used. I’ll be returning it today as I don’t have the time or energy to figure out why the previous owner returned it. If they aren’t advertising that the item is refurbished, whatever issue the unit had could not have been fixed. Shame on Best Buy for the bait and switch.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Mommy, This is not right! We are happy to make this right. Give us an email at [email protected] or call at 1-866-832-4843. Or you can reach out directly to Best Buy Customer Service at 1 (888) 237-8289. - Bella Customer Service

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