Customer Ratings & Reviews
- Model:
- TC54-30009-PI22
- |
- SKU:
- 5897404
Customer reviews
Rating 4.5 out of 5 stars with 412 reviews
(412 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the sturdiness, ample storage, and stylish appearance of the Barn Door TV Stand. Many appreciate the height and the ability to accommodate larger TVs, while some found assembly challenging and noted minor issues with the finish. Positive comments frequently focused on the sliding doors and the overall elegant design. The price point was also frequently praised as reasonable.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered Barn Door TV stand. Some cheaper TV that was nothing like what ordered was delivered, I returned and was never given the opportunity to get the stand I ordered. 3 weeks later my $$$ were refunded and the Barn Door TV stand price increased $50. I complained via email with no response. Never again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a horrible product. the little whole that they give you to assemble it, wasn't matching to the regular direction. I paid to much to get a horrible Tv Stand. Some of the pieces didn't even match the picture.
No, I would not recommend this to a friendRated 1 out of 5 stars
Weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this for my 75" TV and got it all the way home before reading the box that it wouldn't even hold the weight of my TV. I wouldn't mind the hang over as that's what my current stand has but the weight issue. So brought it back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The majority of predrilled holes were off, making the overall assembly impossible for it to be aligned correctly, once you start the assembly, it's a huge deal to try to return!
No, I would not recommend this to a friendBrand response from Twin-Star
Posted .We are so sorry to hear of this issue, you can contact Twin Star Customer Service 866-661-1218 and they can help resolve the issue.
Rated 1 out of 5 stars
Don’t Risk it believe the bad reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Quality Control ever. Pre drilled holes not even close to lining up. Missing parts. Just bad on very level.
No, I would not recommend this to a friend- Pros mentioned:Sturdiness
Rated 5 out of 5 stars
Great Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this stand for almost 5 years and it's still in great condition. Quality was great and never had any issues with any damage or color change or anything. Very sturdy and built well!
I would recommend this to a friend Rated 4 out of 5 stars
Nice but.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, quality, heavy construction but check your required dimensions before buying. For the size of this you would expect it to be deep as well but I could not fit a couple of my electronic components. I had to modify the back cover by extending it out a few inches allowing things to fit. It was either that or taking the whole thing apart and returning it.
No, I would not recommend this to a friend- Pros mentioned:Style
Rated 4 out of 5 stars
Great for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely not real wood, but the design is great for structure. Would consider this brand again.
I would recommend this to a friend Rated 2 out of 5 stars
Stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in 2020, 3 years later it completely fell apart! Cheap material!
No, I would not recommend this to a friendRated 2 out of 5 stars
poor design in manufacturing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After picking it up from the store after a few days from ordering online, I had to get some help putting the stand together. I want to inform you that it was poor design in the manufacturing of this stand. 1) The list of goodie bags were incorrectly labeled. One of them even had duplicate letters 2) 10 of the BB brackets were not flush. It resulted in me having to purchase longer bolts from Lowes to secure the stand. 3) The handle for one of the doors was very difficult screwing in because the holes were not drilled correctly to ling up with the angle. 4) All of these deficiencies, resulted in me having to beg my helpers to stay 2 1/2 hours and I had to pay them, along with a run to Lowes to choose the right screws. 5) Overall the issue is with the directions and poor design. I have pictures to give you an idea of what I am talking about. I hope no one else had to endure this painstaking experience. HOWEVER, we made it work and my stand is nicely standing and looks very good in my new living room. After all of that work, I am not taking it back to the store.
No, I would not recommend this to a friendBrand response from Twin-Star
Posted .We are glad you are happy with your TV stand. We do apologize for the mislabeled parts as well as holes not being drilled properly. Please don't hesitate to contact Twin-Star customer service at 1-866-661-1218 if you experience any issues. Thank you.
Rated 1 out of 5 stars
Hole placement problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought this tv stand... went through a huge hassle with unknowledgeable employees, but finally purchased! We get it home, assemble it, the doors won’t open all the way! After much bickering amongst our selves over possibly making a mistake, tearing it down 3 times, reassembling each time, just to get the same result.... we determined the screw holes are positioned wrong on the unit base! I phoned customer service for TSI, as we were not wanting to return it! They asked for a bunch of useless information in order to “troubleshoot,” yet we had already solved our own problem. So they said they would forward issues to technical support?!? So why exactly did I have to call a glorified answering service when I could have just phoned straight in to technical support??? I don’t know, but I told Mrs. Troubleshooter not to waste her time! I will be returning this extremely heavy unit back to Best Buy first thing tomorrow piece by piece as the box is in pieces!!! Don’t waste your money on this garbage! It’s not worth the price!
No, I would not recommend this to a friendBrand response from Twin-Star
Posted .We are sorry this item did not live up to your expectations for heat production. We appreciate your feedback and will look into product design, quality control and operating instructions to determine where improvements can be made. Thank you
Rated 1 out of 5 stars
Horrible DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We read the reviews and were dumb enough to buy it still and the holes don’t line up. It’s wobbly and they gave us two right doors.
No, I would not recommend this to a friendBrand response from Product Specialist
Posted .We are sorry this unit is not living up to your expectation. You could simply contact Twin-Star customer service as soon as possible at 1-866-661-1218 so we can work with you to determine if there is a malfunction with this unit or to otherwise help you reach a satisfactory resolution.










