Customer Ratings & Reviews
- Model:
- TC60-64661-PO83
- SKU:
- 6275540
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sturdiness and appearance of this TV stand, frequently praising its attractive design and ample storage space. Many appreciate that it accommodates larger TVs, fitting 65-inch and even larger screens. However, some customers found the assembly process challenging.
This summary was generated by AI based on customer reviews.
poor delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will no longer shop at best buy .Their delivery system is poor. the package was not delivered with the arrows up causing a shift in contents. The damage of contents and the packing was quite unfortunate. Please educate the UPS driver that this is not an acceptable practice. The grief of this incident will pass with time. Thank you in advance for addressing this incident and future disregard of design and signage on packaging. The driver may want to have a dolly and another person for the delivery, it weighs 100 pounds. a hand truck is not the correct way to move this box since they are setting it on the side.
No, I would not recommend this to a friendDamaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ítem came damaged was missing a piece of the top right corner
No, I would not recommend this to a friendDoors do not have proper holes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is not worth the money. The doors on mine are all jacked up because they didn’t have the proper holes to be put on correctly
No, I would not recommend this to a friend- Cons mentioned:Assembly
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A project that has been no more two hours at best turned into a 12-hour project. The assembly pieces did not match up and or not align with corresponding holes. In frustration, I improvised with my own hardware and tools complete assembly only because for one, I had discarded packaging and foremost, the dam thing would be too heavy to disassemble and take back to Best Buy. I called the manufacturer and they have promised to follow up with a possible replacement. DO NOT BUY.
No, I would not recommend this to a friend - Cons mentioned:Assembly
Literal Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be an isolated event but, I bought one of these and it did NOT fit together. I then exchanged it for another one. That one also did NOT fit together. I will never buy from this company ever again the hassle isn’t worth it. If I were you I’d buy something different. Anything but this
No, I would not recommend this to a friend waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stand was damaged in shipping. If I knew I was going have to drive all the way to Best Buy I would never have made the purchase a big waste of money.
No, I would not recommend this to a friend- Cons mentioned:Assembly
Poor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half of the pre drilled holes were missing and 100% of the pieces that were supposed to line up (i.e. the corner wedges) did not. Holes were miss drilled. Entire thing is very low quality and a pain to ‘forcibly’ assemble.
No, I would not recommend this to a friendBrand response from Twin-Star
Posted .We are sorry this unit is not living up to your expectation. You could simply contact Twin-Star customer service as soon as possible at 1-866-661-1218 so we can work with you to determine if there is a malfunction with this unit or to otherwise help you reach a satisfactory resolution.
TV stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They forgot a piece to the back which adds support. I’m in construction and I build stuff all day. This was easy but long. Very cheap feel when put together and way over priced for the quality. It was returned the next day.
No, I would not recommend this to a friendBad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got my TV stand and never Inform me that they returned it. And I still haven't receive the money back from the return
No, I would not recommend this to a friendBad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They send it broke I call the customer service they Ofer me $10 discount some where in different countries
No, I would not recommend this to a friend- Cons mentioned:Assembly
DO NOT BUY THIS. BELIEVE THE OTHER REVIEWS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.drove 1 hr to best buy to pick this up tonight. very excited to put it together. get home. un-package everything and started assembling. got to the fourth step, then tried to screw in one of the pieces. screw isn't tightening into the board. hmmm. inspect the board. yup, missing two of the metal threads required to screw into the board. great. two little metal threads missing. and now I have to package this back together which will be near impossible because of its perfect tetris packing from the factory, then drive it an hour back to best buy. I will have wasted 4 hrs total, have no tv stand, and will have to find another stand to purchase. absolute waste of time, effort, and enjoyment for a product that had awful quality control.
No, I would not recommend this to a friendBrand response from Twin-Star
Posted .We are sorry this unit is not living up to your expectation. Please contact Twin-Star customer service as soon as possible at 1-866-661-1218 so we can work with you to determine if there is a malfunction with this unit or to otherwise help you reach a satisfactory resolution.