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Customer reviews

Rating 4.9 out of 5 stars with 12809 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 12,809 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five dollars doesn’t get you much nowadays but I guess it’s better than nothing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Giftcard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use this for PlayStation store so I could buy digital games. But wasn’t allowed to do to BB’s policy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality plastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy gift card really does the job. It is conveniently sized just like a credit card to fit in your wallet. Is made of quality plastic, and the printing seems durable. They come in various denominations to suit any need. Items bought with it don’t accrue any interest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR Fun for Days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at first skeptical at this product as I could not understand how a VR headset could come at the price point and deliver a quality experience but I was thoroughly impressed with the package and the amount of entertainment this device delivered to the whole family. Bravo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fix your online system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t let me use gift card online. Now I have to drive 30 miles to use or argue with customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer lid broke after 9 months solid for price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Minor Inconvenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eGiftcard is sent to you via email and you have to continuously go to the page to get the card number and security code off of it. Why couldn't this just be added as a promotional balance to an account?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $50. Gift card I was never able to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the $100. Gift card, when I tried to apply it, I was told it did not exist. Very, very disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can in hande for a nice gift. I would buy a few more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free with iTunes gift card and liked it. Nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trilled to use it on a washer/dryer combo and said the PIN number wasn’t any good. Don’t trust the free gift card offer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much you can do what 10.00 is there nice gesture though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    free money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on using it for another purchase, but it would be nice if applying when shopping online was automatic. You have to enter the number and pin at checkout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to see offers on MS game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not see any subscription offers for MS game pass. Wooild have loved to buy. Otherwise i saved money on a new xbox using this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator purchase- terrible customer service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered with a dent in the door. I contacted Best Buy and was promised a $30 gift card as compensation. I feel this amount is inadequate, but my other option was to re-order the same refrigerator, but not at the sale price. I have never recieved the promised gift card. I spent an hour with the terrible online chat and then call in customer service reps to try to get this resolved. I was promised an eail within 2 hours with the $30 gift card. This didn't happen. Now my options are to give up or do through a terrible customer service call service experience again. I advise anyone considering an online purchase through Best Buy to go elswhere. You will not receive satisfactory customer service if you have a problem with your order.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Paul! It's concerning to hear you weren't able to get support when attempting to address your gift card. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Gift cards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use half of it. Was too hard to get in to use. I would like to be able to use when I get these

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just a giftcard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a promotional bestbuy giftcard received as a purchase of another item. My usual preference is to not buy a bestbuy giftcard as sometimes my money is stuck there for too long a time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Email confirmation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received an egift card sent to my email but was canceled because I didn't provide an email address. Really!!!! This makes the purpose for purchasing at Best Buy rather than some where else useless and deceiving. Not cool!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't figure out a great birthday present? Buy one of these gift cards.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. It would be nice if it had a separate rinse and/or spin option.

    I would recommend this to a friend