Customer Ratings & Reviews

Everyone can sell a product and offer customer service, but not every can meet high customer expectations. BEST BUY DOES. Thank you for doing so, Happy Customer.

Excellent screen Comfortable to use Runs amazingly fast No regrets

Great service and well instructed employees! Prices a little higher than other stores !

Great promo, huge incentive to purchase at Best Buy!

Recd BB gift card with Apple Store card on ThksGiving sale. What a deal! I wish I could save it directly to my BB account.

This vr headset is awesome and my kids have fallen in love with it

The Samsung washer works very well. The dryer's sensor dry will mostly dry to a slight damp dry. If you try another cycle and it does not detect sufficient moisture it will cut your dry cycle short. It is better to set a manual time dry depending on what you are drying. Both communicate well with the SmartThings app. The stacking kit required does not come with enough bolts to secure the units with two on the top bracket and two on the bottom. It only allows for one for each. That is a manufacturer oversight for what I can tell due to manufacturer kit upgrade/update. Samsung customer service expected me to purchase from them or go back to the store and make a claim. I purchased a generic kit on Amazon for extra bolts and secured it. The installation company installed ok but they broke off a clip in the back of the washer that was not needed in the end. The duct installation for the dryer was installed poorly. They did not use the adapter in the kit. I installed it later and added an extra kit for two 90 degree adapters. Otherwise the fragile aluminum duct would be unnecessarily stressed and damaged. I don't expect much quality from 3rd party installers personally. The initial purchase did not offer me the steam hose kit or the stacking kit which caused me to make two separate trips to my local store for purchase. That I believe is an IT issue on the website. Overall, I am satisfied with my purchase so far.

Gift card was sent as promotional offer. I was so pleased to get as it was unexpected

I got this fridge right before hurricane Helene and unfortunately my house got flooded with a foot of water. All of the circuit boards and things are on the top half of the fridge and when the power came back we plugged the fridge in after some cleaning and it worked! Couldn't believe it. The evaporator on the lower part of the fridge got corroded a bit but we got lucky to have a functional fridge while so many peoples got ruined.

What more can you say? Got this promo gift card during an apple gift card promo purchase

I love this product, I can’t eat ice cream right now due to my nutrition plan but I’m able to make protein shakes in here and turn them into ice cream or turn my yogurt to frozen yogurt and I can honestly say it turns out pretty great. The only thing I don’t like is having to freeze things for a whole 24 hours, but the product is definitely worth it.

not sure why i was asked to review a gift card but always glad to receive one.

Wonderful system, my second time pushing on from Best Buy. They are always on pointe

Great experience! Easy ordering, fast pickup, and helpful staff. Highly recommend Best Buy.

Tv is great!! The delivery was a smooth process and effortless.

Always love to get these, I always have my eyes on the details for purchases and love getting rewarded from these gifts

Awesome incentive. Very simple and easy to obtain and use. Was part of a promotion with a purchase (Turbo Tax). I got the E-gift card in hours and was able to use it off my account. If offered with a purchase, feel confident in knowing you'll have it possibly the same day.

It was a gift card included with the Samsung ring that I bought. Was a great value and would do again.

Best TV we have ever had. The anti glare alongside the brightness makes a vivid crisp image.

Nice add-on gift. ... Easy to send. ... Brings new customers to your store. ... Increases post-holiday sales. ...