Customer Ratings & Reviews

The Samsung washer works very well. The dryer's sensor dry will mostly dry to a slight damp dry. If you try another cycle and it does not detect sufficient moisture it will cut your dry cycle short. It is better to set a manual time dry depending on what you are drying. Both communicate well with the SmartThings app. The stacking kit required does not come with enough bolts to secure the units with two on the top bracket and two on the bottom. It only allows for one for each. That is a manufacturer oversight for what I can tell due to manufacturer kit upgrade/update. Samsung customer service expected me to purchase from them or go back to the store and make a claim. I purchased a generic kit on Amazon for extra bolts and secured it. The installation company installed ok but they broke off a clip in the back of the washer that was not needed in the end. The duct installation for the dryer was installed poorly. They did not use the adapter in the kit. I installed it later and added an extra kit for two 90 degree adapters. Otherwise the fragile aluminum duct would be unnecessarily stressed and damaged. I don't expect much quality from 3rd party installers personally. The initial purchase did not offer me the steam hose kit or the stacking kit which caused me to make two separate trips to my local store for purchase. That I believe is an IT issue on the website. Overall, I am satisfied with my purchase so far.

Great washer and dryer set Best Buy has best prices and easy delivery, setup and haul away

Worked great. Sent to email box and applied it to a purchase online.

It was nice after a large purchase I spent well over 6,000$ so anything is helpful after that

IT ACTUALLY WORKS , THE BEST THING EVER , I WOULD HIGLY RECOMMEND

I received this gift card as part of the compensation I received for delayed delivery (3 months) and early credit card charge (1 month before delivery). My only issue with this is that BB does not keep bar code record of the gift cards it issues (according to sales clerk). When I used it, I had to locate the original and only email that was sent to me to locate the bar code. This took about 20 minutes. I would have been easier if the bar code was kept in my BB account.

The battery life compared to my galaxy 4 classic is staggeringly good. I used to make it through most of the day and would need to recharge now i can go for up to 3 days.. Im very happy with this product.

This money worked exactly like money that was printed by best buy and only usable with them. It was free money for me, and I want to hug them.

Works great, best I’ve ever owned! Highly recommend

Best reward you could get! I was glad to have this to apply towards our purchases.

Stove was a wonderful find with microwave on top. I like that I don't have to buy a separate microwave to take up space on the counter.

Easy to follow instructions, was added onto my account to use for my Ring purchase

Easy to access/use. A veeerrrrrry ggooooddd product.

This was a promotional gift card from a purchase I made. Very happy that the item I bought came with this. It was very easy to use when I purchsed additional items online.

Got this item as part of a promotion when buying another item. It was delivered quickly and easy to use.

Always love shopping at best buy everything i have has came from there so far and very good experiance with all of it even the sales people

A promotional gift card was given when i bought the tv. It came electronically and was very easy to use

I got this fridge right before hurricane Helene and unfortunately my house got flooded with a foot of water. All of the circuit boards and things are on the top half of the fridge and when the power came back we plugged the fridge in after some cleaning and it worked! Couldn't believe it. The evaporator on the lower part of the fridge got corroded a bit but we got lucky to have a functional fridge while so many peoples got ruined.

I have recently gotten an LG fridge and a GE countertop ice maker. From the initial buy to the delivery, the experience was wonderful. Both products are performing beyond expectations.

I normally do not like store credit cards....The Best Buy credit card might be the best credit card ever. They give you money and gift certificates to use all the time. The total protection plan covers everything.....The Geek Squad is the best as well. Delivery, installation and haul away. Best Buy has it figured out for today's electronics!