Customer Ratings & Reviews

The Samsung washer works very well. The dryer's sensor dry will mostly dry to a slight damp dry. If you try another cycle and it does not detect sufficient moisture it will cut your dry cycle short. It is better to set a manual time dry depending on what you are drying. Both communicate well with the SmartThings app. The stacking kit required does not come with enough bolts to secure the units with two on the top bracket and two on the bottom. It only allows for one for each. That is a manufacturer oversight for what I can tell due to manufacturer kit upgrade/update. Samsung customer service expected me to purchase from them or go back to the store and make a claim. I purchased a generic kit on Amazon for extra bolts and secured it. The installation company installed ok but they broke off a clip in the back of the washer that was not needed in the end. The duct installation for the dryer was installed poorly. They did not use the adapter in the kit. I installed it later and added an extra kit for two 90 degree adapters. Otherwise the fragile aluminum duct would be unnecessarily stressed and damaged. I don't expect much quality from 3rd party installers personally. The initial purchase did not offer me the steam hose kit or the stacking kit which caused me to make two separate trips to my local store for purchase. That I believe is an IT issue on the website. Overall, I am satisfied with my purchase so far.

It arrived on time as promised. Easy to setup and it works great.

Next day delivery and love the $15 bb gift card. Highly recommended.

I got mine from buying a Samsung 25 ultra Phone unlocked and I always get my phones from Best Buy all the Phone service are charging you monthly

An amazing app , everyone should use and buy ………..

Great product at a great price great atmosphere great price

Easy to use, simple, and helpful. I would say this was a great service

Great phone! Works fast great internet connection great cell coverage

Thank you so much for the $10 promotional gift card. Thank you.

Love the help we received from Best Buy and I love my new washer !

Easy set up, great quality 10/10 all the way around!! fast shipping!

came with my battlefield pre order its a nice little gift from best buy

The gift certificate adds to the value of the purchases. Would be nice to be able to use the certificate at the time of purchase.

Can't get enough of these! Wish these gift cards can keep coming.

Looks great and thr new slim style is a wonderful idea definitely for smaller kitchens

Great product. Great look and if properly placed can be discreet.

Gift card always appreciated and super easy to use.

Works like its supposed to, dont know what else to say. Used it to upgrade my pixel watch 2

Used it towards my next purchase. Got it with tge samsung rings sample try ons which made them basically free.

always happy to see promotions of apple GC with BB GC :)