Customer Ratings & Reviews

I have always purchased my appliances at Best Buy. I know I’ll receive the best quality product from the best quality service team. Thank you for my last purchase which was an amazing double door fridge and freezer. The ice machine is amazing!

I really love gift cards. They are phenomenal. Praise to the gift card. I would ask it to marry me, but I'm already married, so that might be awkward. But I will be its secret admirer from afar.

I have had 2 Samsung Washer/Dryers prior to buying my current LG machines. WOW!!! What a difference in performance, speed, ease of use and overall performance. While my Samsungs were fraught with repair issues within 1.5 years of owning them, my new LG pair (owned for about a month) operate flawlessly. I expect their superior performance to continue as I had LG washer/dryer for several years prior to 2 sets of Samsung machines. I only switched to Samsung in the first place because of some features which were not available at the time in LG models. However, I rarely used them and am ECSTATIC to return to the reliability and superior performance of LG. All my kitchen and laundry appliances are LG. LOVE, LOVE, LOVE them!!

This refrigerator is fantastic! It's incredibly roomy, providing plenty of space for all our groceries and more. The doors are lightweight, which is a huge plus for my elderly and disabled mom—she can open and close them with ease. It also has a sleek, modern design that fits perfectly in our kitchen. Overall, we absolutely love it and couldn’t be happier with this purchase!

Best Buy has great customer serive and excellent products. I am also a big fan if the total protection plan. I am extremely happy with our Deebot N-30 Omni . Exclent vac and mop

I'm absolutely thrilled with this $200 E-Gift Card! It was part of an incredible promotion when I traded in my old phone for a new Pixel 10 Pro XL, bringing my total savings to around $800. The e-gift card arrived immediately and was super convenient. I'm already shopping for my next purchase, and this gift card makes it even sweeter!

We often assume the gifts we choose for our loved ones are exactly what they want, but sometimes those appreciative smiles are just for our benefit! This time, I went straight to BestBuy gift card for my grandchild, and let me tell you, it paid off! A week later, I got a call with a heartfelt 'thank you' for the "gaming mouse" – proof that I'm the coolest grandpa around! Seriously, I would never thought a "mouse" as a gift.

The phones are just perfect. I really like google ecosystem especially its very developed AI which extremely helpful to boost my productivity.

Exceptionally great service perfect condition highly recommended the easy open drink door is a dream it exceeds our expectations TY SW

We've had our LG Washtower now for a few weeks and have put it through its paces, including large loads, comforters, bedspreads, and a variety of clothing types including delicates. This machine performs beautifully, and the clothes have come out of the dryer in great shape - not overdryed. BestBuy's delivery and installation service was on-time and they went the extra mile to ensure we had the machine positioned exactly where we wanted and confirmed walked through the basic operation with us. We couldn't be happier with our new LG Washtower!

Gotta love these Best Buy Promotional E-Gift Cards man. They are so easy and convenient to use! My goodness. I got the card because of S25 Ultra smartphone preorder.

The Ultrahuman Ring Sizer made finding my perfect fit quick and easy. The sizing options were accurate, and the material was comfortable to wear for testing. It’s lightweight, simple to use, and ensures that the actual Ultrahuman Ring will fit perfectly when it arrives. Highly recommend getting this before ordering the real thing!

I recently purchased a gift card from Best Buy along with an Airbnb gift card, and I must say it has been an outstanding experience. The Best Buy gift card is truly excellent. It offers a wide range of options to choose from, whether it's the latest electronics, appliances, or entertainment products. The quality and variety available at Best Buy make this gift card a great choice for anyone. What's more, the card has an impressively long validity period. This gives me plenty of time to decide when and what to purchase, without the pressure of a looming expiration date. Buying the Best Buy gift card along with the Airbnb card was an extremely smart decision. The combination turned out to be incredibly cost-effective. It allowed me to explore different avenues for enjoyment and practicality. I can use the Airbnb card for a wonderful vacation or staycation, while the Best Buy card enables me to upgrade my gadgets or home essentials. Overall, I am extremely satisfied with my purchase of the Best Buy gift card. It's a reliable and valuable option that I would highly recommend to others. The long usability period and the great value it offers, especially when paired with other gift cards like Airbnb, make it a must-have.

Overall good. Lightweight. Controllers have good hand tracking. Getting the Batman game downloaded was clunky but still got it nonetheless. Drains battery pretty good but that is to be expected. The Quest 2 extended battery does not fit the quest 3.

I'm not going to use a truckload of superlatives. In this range, you expect quality and I'm not surprised to find it. The display is great. A surprising failure, though (I nearly dropped a star from the rating) is the terrible remote that comes with it...and LG will not offer a better replacement option. Here's the thing: The remote is not backlit...which is not a requisite, but a standard now. Hard to navigate in the dark, but it you tilt it just right, you can read the white embossed numbers. Except on the two most used buttons on any remote: Volume +/-, and Channel +/-. These buttons were a product of Lockheed's Skunk Works, I guess they own the patents on 'stealth/ low observability' tecnology concerning buttons. But they did a great job, the volume button in particular is really in stealth mode. So, you'll accidentally press 'home' once too often and buy a proper remote on Amazon. And then write a review just like this. At least we got the frequently used "4 different color buttons" so everyone can continue to puzzle over their necessity. And even the fine detail logos ON THE BUTTONS are nice and visible. My guess: One grumpy engineer said "I don't know why we bother silkscreening the volume and channel buttons. They always wear off." And the other grumpy engineer, instead of SOLVING the wear issue, just simply raced the customer right to the finish line. "It'll end up that way, so just get used to it." I guess I got spoiled with high end Samsung displays and their multiple excellent remotes.

I love my new LG washer, dryer and Refrigerator delivered 2 weeks ago. Worked with professional Geek squad to have my installation done. The only reson I'm giving a rating of 4 is on the professionalism side. I had a geek squad member tell me he's unable to install my drier because of a missing connector. He told me he has to reschedule install and couldn't wait for me to get it from home depot which was 6mins away. As they were working on the Refrigerator, I drove to home depot and got the connector. All of a sudden, he tells me he connected the drier - that he magically found a connector in their delivery van. Secondly, i requested to keep my washer, drier and refrigerator boxes, which they were adamant about but later accepted, only to realize that they left with the box for the dryer. Professionalism goes a long way. Following my experience and reviews I've read, I think highly recommended customer service training for delivery and geek squad as this affects customer relations with best buy. One single act can affect a customer's future dealings with best buy.

This frame is beautiful! I love the soft gold color! It’s easy to install and much nicer that the standard ones the manufacturer sells. We have another Samsung Frame TV and will definitely buy another for that TV!

Bought a power generator.. from the $200 gift card i got when i bought my samsung galaxy s25 ultra great deal

The TV itself is great. We have issues with its integration with soundbar and the voice command never worked.

Pixel 10 - Best model in Pixel with AI fusion and found the BESTBUYsmart option to buy with trade-in option and got the best offers.