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Customer reviews

Rating 4.8 out of 5 stars with 739 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are pleased with the price, number of outlets, and the inclusion of USB ports. They find the surge protector to be of good quality and easy to use. Some customers find the unit to be bulky, but most are satisfied with its performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-739 of 739 reviews
  • Rated 3 out of 5 stars

    Multiplug with some

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use. I barely use this so it is still in good condition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Under $10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for under $10. The quality is not the greatest but it does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    extension core

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will help me plug in things around the bed room. But your selections are very limited

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Surge Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it at discounted price. No issue so far. Good purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power outlets good but USB ports lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but USB ports are not enough to charge my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work equipment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice it was just to bulky and the cord was to short

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shipping disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlet serves its purpose. But didn’t have it in stock. So, it’s not my fault. And was forced to have it shipped to me. So the sale price plus shipping cost was not worth the effort. And it was delayed over 10 days. Thanks best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe for some uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this for a computer setup. The outlets are too close together for external hard drive power adapters so most of the slots end up useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable Surge Protector & Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed to work less than one year. It has a one-year warranty and the brand is Best Buy. Best Buy asked me to visit the store to have a technician to diagnose it. The surge protector is $30 and the time and the trip cost is more than $100. A serious lesson learned.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 12 Outlet/2 USB 1200 Joules Surge Protector Strip! We know how frustrating is that your surge protector stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your surge protector.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch turns off very easily. Some of the covers fall out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poorly made junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    parts keeping breaking off....not good value for the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mistake at busy sales counter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was never packed in my bag at the Augusta store. Unfortunately, I had to fly to Boston and did not have time to go back to the store to point this out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    go with a name brand

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged it in and it completely broke. wont power on at all and had to return it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Xwill93,

      Thank you for taking the time to review our Best Buy essentials™ - 12 Outlet/2 USB 1200 Joules Surge Protector Strip - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    WASTE OF MONEY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regretted why I didn't return this product on time..Poor quality and I guess China made it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    blown-up right after plugged it in the wall, very bad and cheap made

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time For An Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these surge protectors to replace some aging ones in the house. They have 12 outlets and 2 USB 5v, 2.4 amp outlets. You can plug in quite a few things using regular and large plugs. It has 1000 joules of protection which is on the lower end of acceptable for what I use it for. It ( I have only incorporated one so far) is working as it is supposed to. But, no spikes or surges to test that part yet. All in all, a nice and much needed upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job? It’s nice to have a lot of outlets and usb separate to not take up more space. On sale, this is a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice power outlet and it’s really good like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for my electronics, I like the USB outlets

    I would recommend this to a friend