Customer Ratings & Reviews
- Model:
- BE-HCL330
- SKU:
- 6458696
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 6' 2-Slot Polarized Power Cord, especially noting that it is a great replacement power cord that works well. Many customers appreciate its compatibility, perfect fit, and ease of use. The power cord is also praised for its good price and suitable length.
This summary was generated by AI based on customer reviews.
Total embarrassment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took my TV model # and a picture of the back of my TV as this was the THIRD time I have been to BEST BUY to buy a power cord. They sold me the same cord and the man said to me, “this is the right cord. I’ve worked here for XX #of years. I know cords. “. He said this and everyone in the department turned to look. I left with the same BIG cords that still do not work. I will not be back.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are truly sorry to hear about your negative experience at Best Buy. It is unacceptable that you were sold the wrong power cord multiple times despite providing the model number and a picture of the back of your TV. The dismissive attitude of the employee and his bold statement about his experience with cords is concerning and unprofessional. We apologize for the wasted time and inconvenience this has caused you. We will be addressing this issue with the store management to ensure that this type of situation does not happen again in the future. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-6-2-slot-polarized-power-cord-black/6458696.p?skuId=6458696
Informant employees !!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store employee told me this was the item I needed … it WAS NOT !! And wasn’t aware of the 15 day return policy but had a different employee tell me he would gladly throw it in the trash for me !!! How stupid !!! That would have been cash in his pocket !!!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm sorry to hear that you didn't find the Best Buy Essentials 6' 2-Slot Polarized Power Cord to be the right item for your needs. I'm also disappointed to hear that the employee was not aware of our return policy and made a comment that was unprofessional. I will make sure to pass along your feedback to our team, and we will work to improve our customer service and product knowledge. If you're not satisfied with the product, please feel free to contact us and we'll be happy to assist you with a return or exchange. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-6-2-slot-polarized-power-cord-black/6458696.p?skuId=6458696
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She gave me the wrong power cord I had to add an adjustment to it to make it work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JordonPugh,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 6' 2-Slot Polarized Power Cord - Black (BE-HCL330). We do apologize that you've received the wrong power cord.Your feedback is especially important to us. If you need further assistance, please feel free to contact us via email at bestbuyessentials@bestbuy.com or call our customer service at 1-866-597-8427 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/bestbuyessentials
Incorrect product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I misplaced my PS4 power cable during a move so searched on Best Buy for a replacement. The polarized cord is what came up but the PS4 uses a non-polarized power cord, so this one didn't fit. The app/website needs to be corrected to display the correct power cord when doing a search.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Coolstreet! Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. We will make the necessary adjustments to our website to ensure accurate information is provided regarding power cords for specific devices. Your feedback is valuable in helping us improve our service. Thank you for your understanding.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-6-2-slot-polarized-power-cord-black/6458696.p?skuId=6458696
Did not Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace cord on Bose Bass Module, and did not work. Read other reviews stating that the product didn't work.
No, I would not recommend this to a friendNo Match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit what what it was advertised to fit. Waste..
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Best Buy essentials™ 6’ 2-Slot Polarized Power Cord. We’re sorry to hear that it didn’t fit as advertised and that it was a disappointing experience for you. We strive to ensure our products meet your needs, and we apologize for any inconvenience this has caused. Please reach out to our Best Buy essentials customer service team (1-866-597-8427). Your feedback is valuable to us, and we appreciate you bringing this to our attention. Thank you for your patience and understanding. We hope to resolve this for you soon. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not buy for ps4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't work for the ps4. Had to take it back for a refund. Refund was speedy though.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SterlingV! Thank you for your feedback. Yes, you are correct. This is not compatible with PS4. For compatibility inquiries, don't hesitate to drop by our solutions central section in our store.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-6-2-slot-non-polarized-power-cord-black/6458697.p?skuId=6458697
Salesman suggested wrong cord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesmen told me to use this and it was not the right one. Missed the 7 day return thought it was a 30 day return policy.
No, I would not recommend this to a friendNo Bueno Best Buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit the tv that Best Buy sold me. I bought a Samsung, it arrived without a power cord. Best Buy staff recommended this one. It physically doesn’t fit in the space.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 6' 2-Slot Polarized Power Cord! We understand that you're experiencing issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Best Buy Support.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD TO RETURN WAS WRONG PART. I SEARCHED FOR A PARTICULAR PART, AND THIS PART Showed UP. BUT IT WAS NOT WHAT I WAS SEEKING.
No, I would not recommend this to a friendDoes not fit on Xbox One X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cord to replace my Xbox One X cord based on several recommendations. This cord does not fit so I will be returning it if I don't have another use for it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello FredH,
I am so sorry to hear that your experience with our Best Buy essentials™ - 6' 2-Slot Polarized Power Cord - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Best Buy Essentials Support
Louise
www.bestbuy.com
Trying to find the right cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the cord's fault that it doesn't fit my printer. The BB guy on the online chat mistakenly chose the wrong one.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Mistake,
Thank you for taking the time to review our Best Buy essentials™ - 6' 2-Slot Polarized Power Cord - Black. I understand and read that the associate online mistakenly chose the wrong one upon purchasing and that can be discouraging. We will continuously working on improving our products as well as to the associates and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com
Don't trust the code
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scanned our tv code, said this would match and it did not.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 6' 2-Slot Polarized Power Cord - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
POOR RECOMMENDATION FROM CLERK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a very poor fit and I returned it. I BROUGHT THE BOOMBOX IN SO I GOT THE CORRECT CABLE BUT IT DID NOT FIT PROPERLY.
No, I would not recommend this to a friendNot sure. I didnt use it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return the cord becuase it was not the problem. The problem was the connection in the TV.
I would recommend this to a friendSamsung cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not fit my tv need to bring back an exchange and try the other cord?
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials 6' 2-Slot Polarized Power Cord. Sorry to hear that it didn't fit your TV. We understand how frustrating it can be to find a cord that meets your needs. We're happy to help you with an exchange and would like to offer you the option to try another cord that may be a better match for your TV. Please let us know what specific requirements you need for the cord, and we'll be happy to assist you in finding a suitable replacement. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-6-2-slot-polarized-power-cord-black/6458696.p?skuId=6458696
Didn't fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit our smart tv as a replacement. Sizes were not a match
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience and disappointment caused by the 6' 2-Slot Polarized Power Cord from Best Buy essentials not fitting your smart TV as a replacement. We understand that compatibility is crucial, and we regret that our product didn't meet your expectations in terms of size. We appreciate your feedback and will take it into consideration to improve our product offerings in the future. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-6-2-slot-polarized-power-cord-black/6458696.p?skuId=6458696
Power cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power cord didn’t work out for the TV needed for my daughter’s dorm room.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback! We're sorry to hear that the power cord didn't work out for your daughter's dorm room TV. We understand how important it is to have everything functioning properly for a smooth setup. We appreciate your understanding and are here to help! Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-6-2-slot-polarized-power-cord-black/6458696.p?skuId=6458696
Didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for the tv unless wrong one was pulled for pick uo
No, I would not recommend this to a friend- Pros mentioned:Fit, Price
Universal tv power cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exact fit. Great price. Easy location to local Best Buy Store in Hickory NC. Great customer service
I would recommend this to a friend