Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average entry level bracket. works as designed but not as good as higher end models with level adjustments. but worth the cost
I would recommend this to a friend- Cons mentioned:Screws
Not compatible with Samsung 70 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the right screws had to go through a lot of trouble getting nuts and washers to make it fit
No, I would not recommend this to a friend Terrible Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give this a zero star review. This says that it works for most 37-90" TVs...well it didn't work for the 43" Samsung TU690T that I got until I modified it. The holes for the metal piece that screws into the TV don't line up with this model. Not sure how or why Best Buy wouldn't design it to fit all Samsung TVs (probably the most common TV in today's market.) I had to take the two metal pieces to my drill press to MAKE holes that would properly line up. I then got the bracket attached to the wall, but the bolts just spun in the cheap and crappy anchors that they provide, so it didn't sit properly. Had I left the TV on there, I have no doubt that the TV would have fallen off the wall. I do not recommend this terrible mount. Spend a bit more money and get a name brand.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback about the Best Buy essentials Fixed TV Wall Mount. We apologize that the product did not meet your expectations and caused frustration with the installation process. We appreciate your candidness and will pass along your concerns to our product development team. We strive to provide high-quality products that meet our customers' needs, and we will take your feedback into consideration for future improvements. We're sorry that you had to modify the mount to make it work with your TV, and we understand your disappointment with the included anchors. We'll do our best to ensure that our products are designed with compatibility in mind, and we appreciate your recommendation to consider name-brand options. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
- Cons mentioned:Space
Not a perfect design.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow for enough space behind the TV for electrical outlets
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Sorry to cause the trouble. This is the low profile TV mount.
Upgrade your mounting bracket.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced this mounting bracket with a movable tilt mount. It is a better fit.
No, I would not recommend this to a friendNot enough bolts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good mount but i was disappointed as it didnt come with bolts long enough for my tv.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but just know it’s hard to get an hdmi wire inserted after you mount the tv
I would recommend this to a friendHelp canceling an order that is still on back orde
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have not received the order and no way to cancel on the website.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, PeterF. I understand you're having trouble canceling your back-ordered Best Buy essentials™ Fixed TV Wall Mount. Since the website isn't allowing you to cancel, I recommend contacting Best Buy's customer service directly (1-888-237-8289). They should be able to assist you with canceling the order and provide an update on its status. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support
Ok for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok TV mount. Ok for the price. Hard to connect cables after installation
I would recommend this to a friendMounting issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go to the hardware store to get the correct hardware.
No, I would not recommend this to a friendLittle bang for buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Should have returned it. Order a different one off Amazon that's way better for same price
No, I would not recommend this to a friendFixed Bracket
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fixed bracket and while it holds the TV up just fine to the wall, it does not allow for any flexibility of movement up, down or away from the wall. Once the TV was installed by the Geek Squad, the cable guys could not attach the cables to the back of the TV because of the bracket!
No, I would not recommend this to a friend- Cons mentioned:Screws
Not the best but useable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting screws for the TV did not fit or line up. Had to re-drill the holes.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Does not fit Samsung tv’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Samsung considering that is a very popular tv so I figured it would fit my tv’s but it does not. Would help save time if there was a list of tv’s it does fit in description.
No, I would not recommend this to a friend - Cons mentioned:Screws
Doesn't work with all TVs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting screws that come with this product are not long enough to engage the threads in my TV. Best Buy's customer service told me to purchase my own screws at a hardware store.
No, I would not recommend this to a friend Flat screen bracket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hold my tv up perfectly! Studs were further than the length of the bracket but I made it work.
I would recommend this to a friendMount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To basic ………………………………………………………………………………………………………..
No, I would not recommend this to a friendIt works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s holding the tv on the wall and has been for about a week. Tech installed it so I guess it’s solid…
I would recommend this to a friendMark H
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this under the direction of Best Buy for the installation of a TV that I also purchased from Best Buy. When the Geek Squad came out to install the mounting bracket and TV they up charged me $130.00 for not having the correct mount. I had already paid $249.00 to have them come out for the installation. This review isn’t so much for the mount as it is for the poor customer service I received from the Geek Squad. I feel like I was ripped off.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MarkH! Thank you for your feedback on Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. We're very sorry to hear about the issues you faced with the installation. It's frustrating to be charged extra after following the recommended instructions. Your feedback about the customer service and unexpected charges is important and will be taken into consideration. For assistance with the installation, you may reach out to our Best Buy Customer Service at 1-888-237-8289. -Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
- Cons mentioned:Screws
Missing parets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the wrong screws. I had hired a man to hang it up and he was not able to. I am going to the store tomorrow to see if they can provide the screws.
No, I would not recommend this to a friend