Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
TV Mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount is preferable for a smaller tv other than an 85 inch screen. You are not able to get behind it once it’s mounted.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate your feedback regarding our mount. It's valuable for us to know how our products perform in different scenarios. While it's designed to work well with smaller TVs, we understand your concern about accessibility once it's mounted, especially with larger screens. Your feedback helps us identify areas for improvement, and we'll take this into consideration for future product developments. If you have any further questions or need assistance, please feel free to reach out to us. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job a smaller television in the kids bedroom.
I would recommend this to a friendMeh...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sits way too close to the wall and doesn't give any room to work with the plugs and such. Advertises for more but my TV barely fit on it.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Monkaybizness,
Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Screws
Missing hardware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the entire pack of screws!!!!?!! Returned to store. They gave some hassel alluding to the fact they never heard of this before. Unlikely story tbh.
No, I would not recommend this to a friend Bad customer support.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad customer service. Very disappointed with the customer support. Delivery took way too long and when trying to contact someone from the Best Buy app they will take you to an Indian call center that wont help and do anything to help you with the issue. There is no way to fix problems of this kind and you find yourself in a non fixable problem only to wait until they delivery eventually with no timeframe.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Fixed TV Wall Mount for Most 37–90" TVs! We understand that you are having a very bad customer service with your purchased. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Best Buy Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility
Ok mount...Did NOT fit my 85" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by a Best Buy associate this would fit my 85" TV that I also purchased from Best Buy. Mount did NOT fit. Your installers came and because mount did not work, I had to reschedule.
I would recommend this to a friend Not Quite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it was user error but I can't get my TV level with this mount. I've have other wall mounted TVs and have never had this problem. I think I should've purchased a more expensive mount.
No, I would not recommend this to a friendmount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this wall mount because of the fixed type it hides the expansion connections so they are unuseable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Cmdralex21,
Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
- Cons mentioned:Compatibility
Will not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work on Samsung 85 definitely put it together correct
No, I would not recommend this to a friend Not the best product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very hard to put up. The directions weren’t the best. It’s kind of flimsy. He still does his job, but I should’ve spent the money to get something else for the price. It wasn’t worth it.
No, I would not recommend this to a friendNeeds better directions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The directions are not clear took longer to install due to the material given
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi BrittanyC! We apologize for any inconvenience you experienced while installing the Fixed TV Wall Mount for Most 37-90" TVs. We strive to provide clear and concise instructions with all of our products to ensure easy installation. We appreciate your feedback and will work to improve our instructions to make the installation process smoother for future customers. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team for assistance. Thank you for bringing this to our attention.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wall mount is very inexpensive however you get what you pay for. You have to make sure you connect all adapters and cords to the tv before hanging because it is very narro and you won’t be able to even put a fire stick unless you unmount the tv. My son is 10 years old with little hands and his hand does not fit on the side to connect his PS 5
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jessica, Thank you for taking the time to leave a review of our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(866)-597-8427 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility
Don't buy to mount a Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT fit a Samsung UN65TU7000FXZA that was ordered with this mount. Screws do not work at all. Will be returning.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi TfromKY,
We apologize for your experience with this product. Your feedback is helpful to us so we can continue to improve its quality. If you need further assistance, please contact Insignia at 1-877-467-4289.
Bestbuy Essentials Support
Lea
https://www.bestbuy.com/
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok i guess. Instructions weren't very well written
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MetalMike! Thank you for your feedback on the Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs. We're sorry to hear that the instructions weren't clear. We'll work on improving them for a better user experience. If you ever have any questions or need assistance in the future, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
- Cons mentioned:Screws
Doesn’t fit Samsung TV mounting holes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of the screws / bolts provided fit my Tv. They are all too narrow.
No, I would not recommend this to a friend TV Mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sit to close against the wall. It should have a little adjustment. It good only if you like your TV sit close to the wall.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Fixed TV Wall Mount for Most 37–90" TVs! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get installation assistance.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
They changed the installation kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt have all of the items that the instructions say it needs to install. Also the spacers are too big so screws dont screw in to TV. Total scam/rip off. Fix this BestBuy.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Nate, we apologize for the inconvenience you’ve experienced with the Fixed TV Wall Mount. It’s frustrating when a product doesn’t meet expectations, especially during installation.
We’d like to investigate this issue further and provide a solution. Please reach out to our Best Buy essentials customer support team (1-866-597-8427). They can assist you with troubleshooting, replacement parts, or a return/refund process.
We value your feedback and appreciate you bringing this to our attention. We’re committed to ensuring customer satisfaction and will work diligently to resolve this issue. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Get another one instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d recommend spending a little more and getting a better mount. It’s a one time expense and it’s meant to hold up an expensive purchase!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your honest feedback on the Best Buy essentials™ Fixed TV Wall Mount for Most 37–90" TVs. We understand your concern about ensuring the safety and security of your valuable TV.
We take your feedback seriously and are committed to providing products that meet our customers' expectations. If you have any questions or need assistance in finding a solution that better suits your needs, please don't hesitate to reach out. We're here to help and can offer alternative solutions to ensure you feel confident in your purchase.
Your satisfaction is important to us, and we appreciate you choosing Best Buy essentials™. -Rolf | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Read description
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."FIXED" TV WALL. unless you are happy with putting your tv fully fixed and flat on the wall, then this is for you.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Fixed TV Wall Mount , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Shella
Not easy to install
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to install but it can be done. You need two or more people.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi,
Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090