Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
How are these things still not standardized?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount was recommended with a Samsung 47 inch TV that I bought at the same time. I would have expected it to fit pretty well, but it didn’t. There was one track that was meaningfully more narrow than the others, which prevented the thicker bolt from fitting through. But, this was the only placement that worked, so I had to drill into the mount to get the bolt through. I don’t know if it was the fault of the TV or the mount, but I am placing the blame on the mount, since the main issue was that one track was more narrow than the thickest bolts included with the kit.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Skacore99,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.bestbuy.com/support
Bestbuy Essentials
Merjorie
www.bestbuy.com/support
Wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wall mount very easy to set up and practical
I would recommend this to a friendA better view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good,dependable product for a reasonably priced wall mount
I would recommend this to a friendMade well, Bad design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of the supplied bolts fit, I had to get the correct bolts from Home Depot. The two brackets attached to the TV don’t fit correctly, the matching slots are made for a smaller bolt size, I had to use the other larger slots, however, now the top of the brackets are shown due to the slots locations were in the wrong place. The brackets in general are made well, just the holes and slots don't match the tv mounting threads, bad design.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear about your experience; this is not the level of service we strive to provide. We are constantly looking at ways to improve our service. We would like to understand your experience better. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to put on and TV ended having a slant towards the back.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Best Buy essentials™ Fixed TV Wall Mount. We're sorry to hear that you had difficulty with the installation and that your TV ended up with a slant. Your experience is important to us, and we appreciate you bringing this to our attention. Please reach out to our customer service team for assistance, as they can provide support to ensure your TV is properly mounted. Ivy | Best Buy Essentials Support
Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 plus years now and still working as the day that I bought it
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review! We're thrilled to hear that the Best Buy essentials™ Fixed TV Wall Mount for Most 37–90" TVs has been working perfectly for over five years. It's great to know that it has maintained its quality and performance. If you have any other comments or need assistance, feel free to reach out. Enjoy your TV wall mount! Ivy | Best Buy essentials Support
Wirks fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Make sure that you leave the pull out strings accessible after you install the tv as without them it will be almost impossible to unmount tv.
I would recommend this to a friendGood stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality for a best buys essential tv mount...
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback on the Best Buy essentials™ Fixed TV Wall Mount! We're delighted to hear that you found the quality of our product to be satisfactory. Your positive comments are greatly appreciated and help us continue to provide excellent products. Ivy | Best Buy essentials Support
- Cons mentioned:Compatibility
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with TV I purchased, Samsung CU7000. Had to go to hardware store and source correct length screws.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GregT,
Thank you for the feedback. We do apologize if it did not work. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Best Buy essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility
MountNerd
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wall mount didn't fit my TV even though it said it would for my size TV. I got it to work by cutting it in two.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Fixed TV Wall Mount for Most 37–90" TVs! We understand that you are having issues installing the TV wall mount. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Best Buy Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Product is OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is OK for the cost. Recommended for small TVs only
I would recommend this to a friendJust a basic wall mounting.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a basic tv wall bracket. It doesnt have much space between the wall and tv which makes it hard to plug stuff behind it (power cord and HDMI cables)
No, I would not recommend this to a friendNot for Samsung TVs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this worked out in the end.. it was missing the bolts we needed to connect it to the tv. If you have a Samsung I would not recommend this until you plan on going out and buying extra bolts.
I would recommend this to a friendLooks can be deceiving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a basic wall mount, you need to be Perfect with your drilling, there is no angle adjustment so if it’s crooked it’s crooked. it’s very slim which is a plus but a negative is that it’s so slim you can’t access your cables cause of how deep the port jacks are…
No, I would not recommend this to a friendGreat Mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mount. Works beautifully in home area! Recommend!
I would recommend this to a friendDecent mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a decent TV mount, especially for the price.
I would recommend this to a friendANGRY CUSTOMER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed.. I have been a Best Buy customer for a very long time. I’m building a house and realized it wasn’t going to work and I was out of 30 day return. Wouldn’t credit me. Never opened. No refund or credit.. Best Buy lost a very good customer. Never shop there again..
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Lies, lies and more lies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to mount a Samsung tv. NOT one of the screw/bushing configurations worked on one of the most popular brands of tv’s. Went back to the store and purchased a different model, which worked perfectly. While at the store, I expressed my issue with this mount, and was told, “Sounds about right”, as the employee pointed out a pile of these “universal mounts”…….
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GinoB,
Thank you for writing a review about our Fixed TV Wall Mount for Most 37–90" TVs - Black. We know how frustrating it is that not even one of the screws configuration worked. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Flush mount
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty simple to mount. Didnt like the fact that you're at a disadvantage because it can't swing out to your liking. It does hold the tv in place pretty good.
I would recommend this to a friendMisfit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not fit on my studs. Spacing is only for 16 inches. 24 inch spacing does not land on a stud.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi CummingDave,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black (BE-MLFX). I am sorry to read that it does not fit. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you need further assistance, please feel free to contact us via email or call our customer service at 1-866-597-8427 Monday to Saturday 8am - 9pm CST.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/bestbuyessentials