Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
Hugs the wall too tight. Do not buy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on this. You can't even fit your hand behind the TV to plug in an HDMI cable. We have an outlet behind our TV and couldn't even plug in our TV because the mount hung too close to the wall.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Sean,
Thank you very much for taking the time to review our Best Buy essentials - Fixed TV Wall Mount for Most 37–90" TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Tv stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommend, for the cost of the product it is not practical, have another tv stand which is way better quality and efficient.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi KrystalR,
It is important for us to hear your feedback about this product so we can continue to improve its quality and efficiency. If you need further assistance, please contact us at 1-888-237-8289.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
doesn't fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The holes are smaller that the screws provided you have to grind the metal to make them fit.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi AbdelaliK! I appreciate you reaching out to us. It’s disheartening to hear that the screws you received are smaller than expected. I apologize for any inconvenience this has caused. Let’s work together to resolve this promptly. Please proceed with the return and exchange process, and we’ll ensure that we make it right for you. Rest assured, we consider this an isolated incident, and we’re committed to finding a solution. Thank you for your patience and understanding!
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, because it is cheap. It has to be mounted exactly level, otherwise there’s no way to adjust it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Daniel,
Thank you for leaving a review with our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. I understand that it has to be mounted exactly level. We don't take your concerns lightly. I would like to further review your situation. You can reach us at the link below.
Best Buy essential Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesn't Allow for Any Cords from TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I understand why this was so inexpensive. It doesn't come off the wall even a little to allow for any cords at all. Just wanted to share so you don't make the same mistake I did.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Sfj10,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t the right mount for the tv the sales associate didn’t know there job and we had to hire someone to install the TVs and return the mounts..
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Junior,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.bestbuy.com/support.
Bestbuy Essentials
Merjorie
www.bestbuy.com/support
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken Tv delivery was poor broken the screen just un oxed
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Highlydissatisfiedwith! It is disappointing to hear about your recent experience with the broken TV delivery. This is not the quality of product that we want to provide to our customers. Please know that we are here to offer assistance covered by the manufacturer's warranty, and we encourage you to call 1-866-597-8427 for further help and resolution.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Cheap but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work with Samsung - 43" Class TU690T Series LED 4K UHD Smart Tizen TV. Couldnt have known thus until after purchase and attempting install
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Dann,
Thank you for taking the time to review our TV wall mount, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation but we would be happy to assist and check more options for you. Please feel free to contact us at 1-888-237-8289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Didn't fit my 85” tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit my 85” TV Even though it says for 85 inc TVs.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi ThanksN! Thank you very much for bringing this to our attention. You may need to schedule a technician to come out and assist you with the installation of Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. Reach us at 1-888-237-8289.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Smaller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for TV 86". This support cannot hold a big TV 86". Wrong item
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Faulty product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not hold the network open. Drops the wifi within 5 minutes of connection.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello RobertS,
Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
Best Buy essentials
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dis satsified eith angle and mounting hardware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited hardware for viewing angles if only having fly on wall perfect but not good for a bed room
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for writing a review about our Bestbuy essentials- Fixed TV Wall Mount for Most 37–90" TVs - Black . We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Marites
Bestbuysupport https://www.bestbuy.com/
Cheap. Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. My tv got stuck on it. Could not get it off. Cheap
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JoshP,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black (BE-MLFX). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Shai | Best Buy essentials Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Not made for Samsung 7100 43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made for Samsung 7100 43" TV. Surprising considering how common Samsung TV's are.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi FrustratedTechSavvyUser,
We appreciate your feedback about this wall mount. Please know that this wall mount has specifications, and we always include it in our website so customers can check and choose this wall mount according to the compatibility of their TVs. If there is anything that we can assist you with, please contact us at 1-888-237-8289.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Wall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, I found a nicer one on AMAZON for less
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RenitaG,
Thank you for writing a review about our Fixed TV Wall Mount for Most 37–90" TVs - Black. We know your not satisfied with the product. Rest assured we will work on it. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie | Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible cheap mount. Returned it. Didn't have bolts that matched TV.
No, I would not recommend this to a friendTv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will never do the job as they mention . Keep on making you wait more than a month . Very poor costumer service
No, I would not recommend this to a friendNot what i expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst product ever! It felt like the tv was going to fall.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DonaldM! I'm so sorry to hear that you had a negative experience with the Fixed TV Wall Mount from Best Buy essentials™. Your safety and satisfaction are our top priorities, and we apologize for any inconvenience this may have caused.
I would be more than happy to assist you with the warranty process over the phone. Please call our customer service line at 1-888-738-4624 so we can further discuss your concerns and find a solution that works for you. Thank you for bringing this issue to our attention, and we appreciate your feedback.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Wall Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Wrong wall Mount. But it’s good quality keeping it for another TV
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
We really appreciate your feedback on this Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
BestBuy Essential Support
Shella
Not a universal mount as it states
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to bring it back. It does not fit the TV we purchased with this mount.
No, I would not recommend this to a friend