Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Design
55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bracket is cheaply made and basic in design I don’t know if I’ll trust it up to a 85 inch tv
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .You could believe this product should meet 85 inch tv if your TV VESA is 400mm*600mm.
Waste of time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Installed brackets for 2 TVs as per inscrutions, mounted TVs only to find that the TV is too flush to the wall to allow a coax cable to be screwed into the back of the TV. Waste of my time and money as I will now need to purchase and install a different type of bracket
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AndrewH,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black . We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Difficult Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waaay too difficult to set up. We opened it, saw all of the different pieces, closed it, and sent it back.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Don’t Be cheap it’ll cost you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get my tv to fit needles yo say I broke my 65” tv
No, I would not recommend this to a friend - Cons mentioned:Screws
Doesnt fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt fit my TV. Wrong size screws for my TV. Need to come with variety sizes of screws
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Keesh,
We regret that you have received wrong sizes for your TV. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-866-597-8427 Daily 8am - 9pm CT.
Chelsea
Best Buy Essentials
- Cons mentioned:Screws
Screw malfunction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screw that comes with it is smaller and doesn’t fit on the tv.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Fixed TV Wall Mount for Most 37–90" TVs! We understand that the screw that comes with your wall mount won't fit on the TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
Not good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items not good quality. No strong enough for an 86 inches tv
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MouhanadA,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Best Buy essentials,
Renee
Avoid!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv stand, pure junk. Do not trust anything expensive with this stand. Buyer beware
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Andrew! We're really sorry to hear you had a bad experience with the Best Buy essentials™ Fixed TV Wall Mount and that you consider it 'pure junk'. We understand your concern about trusting expensive TVs with it. If you'd like to discuss this further or need assistance, please reach out to our Best Buy essentials customer support team (1-866-597-8427). They're here to help. - Mae | BestBuy Essential Support
It was the wrong one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only because I bought this one as the BB Recommended wall mount for the Samsung NEO QLED 90C 50” and it is the wrong one because the TV manual says it needs 4” rear wall clearance for cooling or it could overheat. I will have to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GarypR! I am truly sorry to hear about the inconvenience you experienced with your recent purchase of the Best Buy essentials™ Fixed TV Wall Mount. It must be frustrating to discover that the wall mount recommended for your Samsung NEO QLED 90C 50” TV does not provide the necessary clearance for proper cooling, potentially putting your TV at risk of overheating. Please know that this is an isolated issue, and we will take your feedback into consideration to ensure that future designs of our products will better meet the needs of our customers. I understand the hassle of having to return the item and we apologize for any inconvenience this may have caused you. Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like this product because I can’t reach the back of my tv without taking the tv down.
No, I would not recommend this to a friend- Cons mentioned:Design
Tv wall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because the rails that mount to the tv stuck out above the tv.
No, I would not recommend this to a friend Missing hardware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 of these and ALL 3 were missing crucial hardware to be able to mount my TVs. Best Buy will NOT replace the missing hardware and I’m not interested in waiting 3 weeks on a replacement. Don’t make the same mistake as I, spend a couple more dollars and buy different ones.
No, I would not recommend this to a friendUniversal tv mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 55 in Samsung… it’s suppose to be universal but didn’t have proper screw for the back of the tv. I returned it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Drea,
We're sorry for not meeting your standard for this product. We are considering every feedback to improve the quality of our products.
Bestbuy Essentials Support
Lea
https://www.bestbuy.com/
Not good mount
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t remeber but i had to return it I dont have much to say
No, I would not recommend this to a friend- Cons mentioned:Screws
doesnt work for their own brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.their m6 screws aren't even long enough for their own insignia brand tv....
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello drew,
I apologize for what happened.We can check the correct size of the screw for you. Please contact our support team for further assistance at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Poor delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how the item is because it was stolen. Best buy delivery left it in the middle of the walkway in plain sight of the street when either side of the door would have been hidden. When I called Customer Service they will not refund or replace.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi PieterC,
Thank you for the feedback. We do apologize for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Best Buy essentials | Renee
Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Complete Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount is complete garbage spend the few extra bucks and buy a better model. The mountain does not give you the appropriate hardware to fit a Samsung TV which is probably one of the most popular TVs available. The designer of this mount should be ashamedashamed of themselves.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Joey,
Thank you for writing a review about our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback. If you need further assistance, please feel free to contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Does not fit 85
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parts that mount to tv not long enough for my 85 Samsung
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt work at all in my tv making me waste time
No, I would not recommend this to a friend Bracket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than expected expectations not recommended regret
No, I would not recommend this to a friend