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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 3961 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 3,961 reviews
  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this. Pay little bit more and get a better one

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBuy Essentials
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Weak

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sturdy screws came out the wall and cracked my tv and had to buy a new one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Worked well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic model but works fine. Used to hang a 50" TV.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Dont buy!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive mounted alot of tvs in my life and whenever i use these i struggle. The issue is the spacing of the holes on the bracket, they never line up with your studs

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Ryan,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Best Buy essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    T v rap no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too close to the wall. Have no room to move Can I get behind it? Set up camera hd 3 .

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We’re sorry to hear that the Fixed TV Wall Mount isn’t meeting your needs. The slim profile is designed to keep the TV close to the wall for a sleek look, but we understand this can make access challenging. For easier access behind the TV, you might consider a mount with an extendable arm. If you need further assistance or recommendations, please don’t hesitate to reach out our Best Buy essentials customer support team (1-866-597-8427). We’re here to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this wall mount for a Samsung 40 inch flat screen and none of the screws provided really fit. The screws that did "fit" loosely were too wide to fit in the bracket holes. Will have to return this item and probably purchase a more expensive one...

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MLee,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black . We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was returned but haven't gotten my refund as yet!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for the size you think.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one, because it was recommended by my boss since my TV is 85 Inches. Then even the G Squad declined to use it as an option because it leaves no gap for service if is needed.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Doesn’t fit Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite giving 8 different screw types they don’t provide ones that are long enough for my Samsung 57 inch TV. Seems like this would be a pretty standard TV to have screws for. Not sure what TVs this works for but not Samsung apparently.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Fixed wall mount. I am sorry to read that you are having issues with the set up of the unit. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Was stolen by the best buy driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review this because the driver from best buy stole it after they took a picture of it on our property. The driver was too stupid to realize there were 2 cameras pointed at them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing screw. I have to get it from Lows. Poor packing!!!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Reuben,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.bestbuy.com/contact-us.

      Bestbuy Essentials
      Merjorie
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good heavy duty I still didn’t install but overall looks good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Fixed wall mount. I am sorry to read that you have not been able to set up the unit. We appreciate your comments.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    TV Bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly required drilling additional holes. The pre-drilled holes did not line up with the TV. The spacers that were furnished would not work with the machine screws. This is not intended to work with all TV'S.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all for my Samsung TV. THE BOLTS were either to short or to long. Could not safely mount TV TO wall. Cheap , bad product and wouldn’t recommend. You get what you pay for. DO NOT WASTE YOUR MONEY ON THIS

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We suggest using spacers and washers with the long screws. BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I needed , I had the TV mounted above the fireplace , plug was behind it , hard time getting it plugged up , no one told me that , had to put spacers behind it , cant get hand behind it to plug up TV antenna for local channels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony Bravia 3 2024 not compatable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not work with Sony Bravia 3. Waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We’re sorry to hear that our product did not work with your Sony Bravia 3 and that you feel it was a waste of time and money. Your experience is important to us, and we appreciate you bringing this to our attention. If you need assistance or have any questions, please reach out to our customer service team. We’re here to help and find a solution for you. Thank you for your understanding. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    No friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easily unplugged or plugged when I move the mount

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screw pack no good for Samsung Tv's

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 of these mounts for 5 Samsung TV's. Screw and hardware would not work , had to make a run to HD to get the mounts to work . Not eough options in the hardware pack . I dont recommend this product .

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ArthurP,

      Thank you for taking the time to review our Fixed TV Wall Mount for Most 37–90" TVs. We're very sorry to read you are experiencing this issue with one of our products, I know how inconvenient this must be for you. If there is anything that we can do to get this resolved, please give us a call at 1- 888-237-8289.

      Chelsea
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Wait until you have the TV to order this mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on me for not waiting to order this mount until I had the TV in hand. Unlike our last TV, these were totally flat on the back and we couldn't use the mount. I ordered a mount from Best Buy that would accommodate the TVs.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RickA,

      We appreciate your feedback, we are making sure to improve our product and its service for the convenient of our customers.

      Bestbuy essentials Support
      Lea
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Hugs the wall too tight. Do not buy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this. You can't even fit your hand behind the TV to plug in an HDMI cable. We have an outlet behind our TV and couldn't even plug in our TV because the mount hung too close to the wall.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Sean,

      Thank you very much for taking the time to review our Best Buy essentials - Fixed TV Wall Mount for Most 37–90" TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials