Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screws
Not the best but useable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting screws for the TV did not fit or line up. Had to re-drill the holes.
No, I would not recommend this to a friend Mounting issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go to the hardware store to get the correct hardware.
No, I would not recommend this to a friendDelivery services sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it would of been a great purchase however it never came in app says up to today will arrive today and the crazy part 1 of 4 things had made terrible delivery service
No, I would not recommend this to a friendFixed Bracket
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fixed bracket and while it holds the TV up just fine to the wall, it does not allow for any flexibility of movement up, down or away from the wall. Once the TV was installed by the Geek Squad, the cable guys could not attach the cables to the back of the TV because of the bracket!
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Does not fit Samsung tv’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Samsung considering that is a very popular tv so I figured it would fit my tv’s but it does not. Would help save time if there was a list of tv’s it does fit in description.
No, I would not recommend this to a friend Flat screen bracket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hold my tv up perfectly! Studs were further than the length of the bracket but I made it work.
I would recommend this to a friendIt works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s holding the tv on the wall and has been for about a week. Tech installed it so I guess it’s solid…
I would recommend this to a friendMount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To basic ………………………………………………………………………………………………………..
No, I would not recommend this to a friend- Cons mentioned:Screws
Doesn't work with all TVs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting screws that come with this product are not long enough to engage the threads in my TV. Best Buy's customer service told me to purchase my own screws at a hardware store.
No, I would not recommend this to a friend Help canceling an order that is still on back orde
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have not received the order and no way to cancel on the website.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, PeterF. I understand you're having trouble canceling your back-ordered Best Buy essentials™ Fixed TV Wall Mount. Since the website isn't allowing you to cancel, I recommend contacting Best Buy's customer service directly (1-888-237-8289). They should be able to assist you with canceling the order and provide an update on its status. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support
- Cons mentioned:Screws
Missing parets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the wrong screws. I had hired a man to hang it up and he was not able to. I am going to the store tomorrow to see if they can provide the screws.
No, I would not recommend this to a friend Jerman go
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product.working great and strong.so far so good.
I would recommend this to a friend- Cons mentioned:Compatibility
Unusable item with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bracket is not usable with the TV. It does not allow the TV to mounted to the wall and it’s screws are too short. It was touted to be the appropriate bracket which I did not choose and was a waste of money.
No, I would not recommend this to a friend Mark H
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this under the direction of Best Buy for the installation of a TV that I also purchased from Best Buy. When the Geek Squad came out to install the mounting bracket and TV they up charged me $130.00 for not having the correct mount. I had already paid $249.00 to have them come out for the installation. This review isn’t so much for the mount as it is for the poor customer service I received from the Geek Squad. I feel like I was ripped off.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MarkH! Thank you for your feedback on Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. We're very sorry to hear about the issues you faced with the installation. It's frustrating to be charged extra after following the recommended instructions. Your feedback about the customer service and unexpected charges is important and will be taken into consideration. For assistance with the installation, you may reach out to our Best Buy Customer Service at 1-888-237-8289. -Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Too flat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mount was sufficient for one tv but not the other. If your tv does not have sideways hdmi plug ins and only straight back, this mount is too flat against the wall for your plugs to fit
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Tspitz! We are truly sorry to hear that the Fixed TV Wall Mount did not meet your expectations for one of your TVs. This is not the quality of product that we want to provide to our customers, and we apologize for any inconvenience this may have caused. Please reach out for assistance covered by the manufacturer’s warranty by calling 1-888-237-8289, and we will do our best to help you find a suitable solution. JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Stationary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a stationary wall mount. Pretty standard. Should have purchased movable mount.
I would recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a hastle trying to put up with the right tool.
I would recommend this to a friendNot so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not fit my Samsung 43 inch tv . It needs better angles .
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Don’t buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a piece of junk, it says it holds between a 37-90” TV, I have a 45” Samsung that I purchased from Best Buy. The hardware/screw wasn’t comparable for this TV, the mount didn’t have the holes in the correct spot.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials - Fixed TV Wall Mount for Most 37–90" TVs, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Alvin
https://www.bestbuy.com/
Little bang for buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Should have returned it. Order a different one off Amazon that's way better for same price
No, I would not recommend this to a friend