Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
Not for the size you think.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one, because it was recommended by my boss since my TV is 85 Inches. Then even the G Squad declined to use it as an option because it leaves no gap for service if is needed.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
T v rap no good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too close to the wall. Have no room to move Can I get behind it? Set up camera hd 3 .
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the Fixed TV Wall Mount isn’t meeting your needs. The slim profile is designed to keep the TV close to the wall for a sleek look, but we understand this can make access challenging. For easier access behind the TV, you might consider a mount with an extendable arm. If you need further assistance or recommendations, please don’t hesitate to reach out our Best Buy essentials customer support team (1-866-597-8427). We’re here to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Was stolen by the best buy driver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review this because the driver from best buy stole it after they took a picture of it on our property. The driver was too stupid to realize there were 2 cameras pointed at them.
No, I would not recommend this to a friendNo good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all for my Samsung TV. THE BOLTS were either to short or to long. Could not safely mount TV TO wall. Cheap , bad product and wouldn’t recommend. You get what you pay for. DO NOT WASTE YOUR MONEY ON THIS
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We suggest using spacers and washers with the long screws.
TV Bracket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The assembly required drilling additional holes. The pre-drilled holes did not line up with the TV. The spacers that were furnished would not work with the machine screws. This is not intended to work with all TV'S.
No, I would not recommend this to a friendNone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I needed , I had the TV mounted above the fireplace , plug was behind it , hard time getting it plugged up , no one told me that , had to put spacers behind it , cant get hand behind it to plug up TV antenna for local channels
No, I would not recommend this to a friendRefund
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was returned but haven't gotten my refund as yet!!
I would recommend this to a friendNo friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easily unplugged or plugged when I move the mount
No, I would not recommend this to a friendSony Bravia 3 2024 not compatable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not work with Sony Bravia 3. Waste of time and money.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that our product did not work with your Sony Bravia 3 and that you feel it was a waste of time and money. Your experience is important to us, and we appreciate you bringing this to our attention. If you need assistance or have any questions, please reach out to our customer service team. We’re here to help and find a solution for you. Thank you for your understanding. Keith | Best Buy Essentials Support
Screw pack no good for Samsung Tv's
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 5 of these mounts for 5 Samsung TV's. Screw and hardware would not work , had to make a run to HD to get the mounts to work . Not eough options in the hardware pack . I dont recommend this product .
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ArthurP,
Thank you for taking the time to review our Fixed TV Wall Mount for Most 37–90" TVs. We're very sorry to read you are experiencing this issue with one of our products, I know how inconvenient this must be for you. If there is anything that we can do to get this resolved, please give us a call at 1- 888-237-8289.
Chelsea
Best Buy Essentials
Wait until you have the TV to order this mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is on me for not waiting to order this mount until I had the TV in hand. Unlike our last TV, these were totally flat on the back and we couldn't use the mount. I ordered a mount from Best Buy that would accommodate the TVs.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RickA,
We appreciate your feedback, we are making sure to improve our product and its service for the convenient of our customers.
Bestbuy essentials Support
Lea
www.bestbuy.com/support
Hugs the wall too tight. Do not buy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on this. You can't even fit your hand behind the TV to plug in an HDMI cable. We have an outlet behind our TV and couldn't even plug in our TV because the mount hung too close to the wall.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Sean,
Thank you very much for taking the time to review our Best Buy essentials - Fixed TV Wall Mount for Most 37–90" TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Tv stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommend, for the cost of the product it is not practical, have another tv stand which is way better quality and efficient.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi KrystalR,
It is important for us to hear your feedback about this product so we can continue to improve its quality and efficiency. If you need further assistance, please contact us at 1-888-237-8289.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesn't Allow for Any Cords from TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I understand why this was so inexpensive. It doesn't come off the wall even a little to allow for any cords at all. Just wanted to share so you don't make the same mistake I did.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Sfj10,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t the right mount for the tv the sales associate didn’t know there job and we had to hire someone to install the TVs and return the mounts..
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Junior,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.bestbuy.com/support.
Bestbuy Essentials
Merjorie
www.bestbuy.com/support
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, because it is cheap. It has to be mounted exactly level, otherwise there’s no way to adjust it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Daniel,
Thank you for leaving a review with our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. I understand that it has to be mounted exactly level. We don't take your concerns lightly. I would like to further review your situation. You can reach us at the link below.
Best Buy essential Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
doesn't fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The holes are smaller that the screws provided you have to grind the metal to make them fit.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi AbdelaliK! I appreciate you reaching out to us. It’s disheartening to hear that the screws you received are smaller than expected. I apologize for any inconvenience this has caused. Let’s work together to resolve this promptly. Please proceed with the return and exchange process, and we’ll ensure that we make it right for you. Rest assured, we consider this an isolated incident, and we’re committed to finding a solution. Thank you for your patience and understanding!
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Cheap but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work with Samsung - 43" Class TU690T Series LED 4K UHD Smart Tizen TV. Couldnt have known thus until after purchase and attempting install
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Dann,
Thank you for taking the time to review our TV wall mount, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation but we would be happy to assist and check more options for you. Please feel free to contact us at 1-888-237-8289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken Tv delivery was poor broken the screen just un oxed
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Highlydissatisfiedwith! It is disappointing to hear about your recent experience with the broken TV delivery. This is not the quality of product that we want to provide to our customers. Please know that we are here to offer assistance covered by the manufacturer's warranty, and we encourage you to call 1-866-597-8427 for further help and resolution.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Dis satsified eith angle and mounting hardware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited hardware for viewing angles if only having fly on wall perfect but not good for a bed room
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for writing a review about our Bestbuy essentials- Fixed TV Wall Mount for Most 37–90" TVs - Black . We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Marites
Bestbuysupport https://www.bestbuy.com/