Customer Ratings & Reviews
- Model:
- BE-MLFX
- SKU:
- 6451090
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Fixed TV Wall Mount for its ease of use, attractive price, and straightforward installation. Many appreciate its overall performance and suitability for various TV sizes, as well as its low profile and perfect fit. However, some customers have expressed concerns regarding the tilt function, screw compatibility, and overall design. Additionally, a few customers reported compatibility issues with their TVs.
This summary was generated by AI based on customer reviews.
Faulty product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not hold the network open. Drops the wifi within 5 minutes of connection.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello RobertS,
Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
Best Buy essentials
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Didn't fit my 85” tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit my 85” TV Even though it says for 85 inc TVs.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi ThanksN! Thank you very much for bringing this to our attention. You may need to schedule a technician to come out and assist you with the installation of Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black. Reach us at 1-888-237-8289.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Smaller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for TV 86". This support cannot hold a big TV 86". Wrong item
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Cheap. Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. My tv got stuck on it. Could not get it off. Cheap
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JoshP,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black (BE-MLFX). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Shai | Best Buy essentials Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Not made for Samsung 7100 43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made for Samsung 7100 43" TV. Surprising considering how common Samsung TV's are.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi FrustratedTechSavvyUser,
We appreciate your feedback about this wall mount. Please know that this wall mount has specifications, and we always include it in our website so customers can check and choose this wall mount according to the compatibility of their TVs. If there is anything that we can assist you with, please contact us at 1-888-237-8289.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Poor mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible cheap mount. Returned it. Didn't have bolts that matched TV.
No, I would not recommend this to a friendWall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, I found a nicer one on AMAZON for less
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RenitaG,
Thank you for writing a review about our Fixed TV Wall Mount for Most 37–90" TVs - Black. We know your not satisfied with the product. Rest assured we will work on it. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie | Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will never do the job as they mention . Keep on making you wait more than a month . Very poor costumer service
No, I would not recommend this to a friendNot what i expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst product ever! It felt like the tv was going to fall.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DonaldM! I'm so sorry to hear that you had a negative experience with the Fixed TV Wall Mount from Best Buy essentials™. Your safety and satisfaction are our top priorities, and we apologize for any inconvenience this may have caused.
I would be more than happy to assist you with the warranty process over the phone. Please call our customer service line at 1-888-738-4624 so we can further discuss your concerns and find a solution that works for you. Thank you for bringing this issue to our attention, and we appreciate your feedback.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-fixed-tv-wall-mount-for-most-37-90-tvs-black/6451090.p?skuId=6451090
Wall Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Wrong wall Mount. But it’s good quality keeping it for another TV
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
We really appreciate your feedback on this Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
BestBuy Essential Support
Shella
Not a universal mount as it states
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to bring it back. It does not fit the TV we purchased with this mount.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance
TV Mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works well with my TV. Was easy to install.
I would recommend this to a friend Matilda C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good one. While installation we had to go and buy different bolts to fit in
No, I would not recommend this to a friendNot Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like mount, TV too close to wall and I'm unable to access HDMI or other ports or controls behind the T.V
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the fixed wall mount. I am sorry to read that you are having issues with the wallmount access. I highly suggest a full motion wallmount. Please contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Wall mount returned to store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not used and returned to Best Buy. Geek Squad Installer used existing wall mount for our new TV.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi TV32,
Hearing your feedback helps us to improve the quality of our service and product.
Bestbuy Essentials Support
Lea
www.bestbuy.com/support
Don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suck’s don’t get it you can’t stick your hand to unplug the tv
No, I would not recommend this to a friendWaste of time and money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of time doesn't fit my 85" tv way to small but on box says up to 90" don't get it
I would recommend this to a friendPoor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with the product quality. Very tough to put a 70 inch tv on this.
No, I would not recommend this to a friendShipping no good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was never made. Says it was but it is not there.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Fixed TV Wall Mount for Most 37–90" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
Upset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv literally fell off the wall mount yesterday.
No, I would not recommend this to a friend