Customer Ratings & Reviews
- Model:
- BE-MLFM
- |
- SKU:
- 6451333
Customer reviews
Rating 4.7 out of 5 stars with 9426 reviews
(9,426 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
You will spend all day with this when hanging a la
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mount while somewhat sturdy in the wall it is extremely difficult to hang a 75" TV on to due to the brackets and how the bottom hooks are fixed and have no pull strings. The face of the mount had to be tightened to a fixed position due to the weight of the TV. But hey, $60.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda difficult to put up but definitely does the job
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Box needs better specs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box doesn’t make this obvious, but you won’t be able to use this mount if you have 24 inch center studs
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Eric! Thank you for bringing this to our attention. We appreciate your feedback and will definitely take it into consideration for future iterations and designs of the box. We understand how frustrating it must be to discover this limitation after purchasing the mount. We apologize for any inconvenience this may have caused.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Rated 4 out of 5 stars
Wall mount full motion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great holder for my 55 inch tv wall mount over fire place
I would recommend this to a friendRated 1 out of 5 stars
Return process is terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the product, as much as the service. I did not realize upon ordering that it would not fit on a wall with 24" on center studs (completely my mistake, but I did not see that listed on the product description). Unfortunately the return window was incredibly short, (2 weeks from delicery date), and by the time I had a chance to attempt to hang my TV, it had passed, by 3 days. Customer service was not able to do anything, and any hope of a return is going to require an hour drive to the closest store. Unfortunate for me, but absolute terrible return policy, and I will be reconsidering making any future purchases from BestBuy.com
No, I would not recommend this to a friendRated 4 out of 5 stars
Happy costumer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product can’t complain the quality is amazing
I would recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
TERRIBLE DON'T BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way heavier tha any tv you would ever put on it!!!!
No, I would not recommend this to a friend Rated 2 out of 5 stars
Covers most inputs making it not usable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was affordable and worked well on one tv but when i bought a brand new LG i realized the very poor design. Its so large that it covers the entire area where most tvs put hdmi, lan etc and they are not accessible. You will likely end up having to adjust this in ways that aren't what you wouldnt prefer.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to provide your feedback on the Best Buy essentials™ Full Motion TV Wall Mount. We appreciate your insights as they are crucial to our commitment to improving our products.
We apologize for the inconvenience you experienced with the design of the wall mount, particularly regarding accessibility to the input ports on your new LG TV. We understand how important it is for our products to not only be functional but also to provide easy access to all necessary connections.
Your feedback highlights an important aspect of our design process, and we will certainly take it into consideration for future iterations of the product. We aim to create solutions that are both affordable and user-friendly, and we regret that we fell short in this instance.
If you have any further suggestions or if there’s anything we can do to assist you, please feel free to reach out. Your satisfaction is important to us, and we appreciate the opportunity to improve our products based on your experience.
Thank you for choosing Best Buy essentials.
Rated 3 out of 5 stars
Have common sense. Great job fixing it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 32" tv. For some reason they decided to give me a stand that was for 45-80" They resolved the issue and it was great. But not going to say they did a good job when they clearly messed up initially
I would recommend this to a friendRated 3 out of 5 stars
Ok but expensive
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s good and she sturdy but we don’t really touch it so it’s hard to decide. it is a little bit on the expensive side. Prices, and the price doesn’t make it worth it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, overpriced for what it is, doesn’t sit flush when you want it to
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, ElliotK, for your feedback. We're sorry to hear that the Best Buy essentials™ Full Motion TV Wall Mount didn't fully meet your expectations regarding its price and flush fit. We appreciate your input and will use it to improve our products. If you need assistance finding a more suitable mount or have any other questions, please don't hesitate to reach out. Ivy | Best Buy essentials Support
- Cons mentioned:Weight
Rated 2 out of 5 stars
Too heavy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy of a wall mount. It broke my wall with all of its weight. Weighs more than my tv. I had to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi CalogeroA,
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I understand you found it uncomfortable to use and that can be discouraging since it is heavy that leads to breaking your walls. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Rated 4 out of 5 stars
Perfect above my mantle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I need this for in my living room
I would recommend this to a friendRated 2 out of 5 stars
Not suitable for large TVs. Overstate capabilities
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought w 65" LG TV at 50lbs. According to this mount, it could support my TV. Well it can BUT the weight and size of the TV causes the parts of the mount to sag and thus the TV is not level and is crooked. This mount might be good for a 50" TV or smaller but definitely not 65" and certainly not 84".
No, I would not recommend this to a friendRated 1 out of 5 stars
If you wanting an unusable mount, this is it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything I was looking for plus the price was very attractive. Too bad it is so stiff. You cannot move it without risk damaging the TV. That’s on it. I wish that would’ve been in the reviews when I would’ve bought it. I never would’ve gotten it. it is way too stiff. Everything is super tight. The adjustment on there is great, but you can’t even move it. It is so tight horrible
No, I would not recommend this to a friendRated 3 out of 5 stars
Not so happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not keep tv level and a little flimsy. Would not buy again
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that the Best Buy essentials™ Full Motion TV Wall Mount did not meet your expectations, especially regarding its stability and ability to keep your TV level. We understand how important it is for a TV mount to be sturdy and reliable.
Please reach out to our customer support team so we can assist you with alternative solutions. We're committed to ensuring you have a positive experience with our products and will do our best to help resolve this issue.
Thank you for bringing this to our attention, and we appreciate your patience. We hope to regain your trust in Best Buy essentials™. -Rolf | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Rated 4 out of 5 stars
Good tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good the I was able to mount the tv very easily
I would recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this put the TV about 6” from the wall, you can’t turn the TV enough to watch it from the other side of the room, which is why we bought it in the first place. It’s not worth it. It’s going back ASAP.
No, I would not recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
Not for Drywall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This can only be mounted to concrete or wood studs - not drywall. It is extremely heavy. I have seen other mounts much lighter and user-friendly than this. Unfortunately, I missed Best Buy's stingy 15-day return policy, so now either have to throw this away or find someone to give it to.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Best Buy essentials™ Full Motion TV Wall Mount. We’re sorry to hear about the difficulties you’ve encountered with the product.
We understand how frustrating it can be when a product doesn’t meet your needs, especially regarding mounting options and weight. Your comments about the mounting limitations and the return policy are valuable to us.
Please reach out to our Best Buy essentials customer service team (1-866-597-8427). They might be able to offer some assistance or alternative solutions, even if the return window has passed. We appreciate your patience and hope to find a resolution for you soon. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
Trash juice in a New York Summer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does the job but no matter how many times you lift it up to adjust. it drop and sags so do not buy it. I wish I bought the other one I got for my 85 inch. It was installed professionally by beat buy so it’s not me.
No, I would not recommend this to a friend



















