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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 9428 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 9,428 reviews
  • Rated 1 out of 5 stars

    Will not support an 82" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mount on advice from sales associate. I had ordered an 82" Samsung and was told this would work. Short story, I installed on my wall and mounted the new tv. As soon as weight was applied the metal began twisting and bending. Maybe good for a small tv but don't believe the "up to 86" and 110lbs". Best Buy was great on the return and knocked off some money on a quality Sanus. Don't skimp, just do it right from the start

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money or trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this wall mount. It broke on me and it was quite a hassle to have. Had to take it back down and return it to the store.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're very sorry to hear the wall mount broke and caused you trouble. We understand how frustrating that must have been. Thank you for letting us know, and we apologize for the inconvenience. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Heavy TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy Mount that stresses the wall. This Mount didn’t work for my 65” tv and failed.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi AAJA,

      Thanks for taking the time and effort to leave a review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not for bigger tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not built bad buy not recommended for a 75 tv maybe a 55 inch its not built well and dont feel strong enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont bother buying this, will bend and your tv wont be level

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Woud be great if needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt need... can't return it so it sits in its un-opened box ans a overaized paperweight. And definitely cannot sell it to get my money back... thanks BB

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      I'm sorry to hear about your experience with the Best Buy essentials™ Full Motion TV Wall Mount. It's frustrating to have a product you don't need and can't return. I recommend reaching out our Best Buy Essentials customer support team (1-866-597-8427) to see if there are any options available for returns or exchange. They might be able to offer a solution. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    I need to return it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not strong enough for a 65". TV It droops.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MBDB,

      Thank you for writing a review about our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Best Buy essentials
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Make sure you know what kind of material your wall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is for a concrete wall and not a wall like we have so it was useless to us which resulted in me having to buy a wall mount for a lot more money just so I could get my tv mounted on my wall

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your disappointing experience with the Best Buy essentials Full Motion TV Wall Mount. We apologize for the inconvenience and frustration caused by the product not being suitable for your specific wall type. We understand that it was not compatible with your concrete wall, which led to additional costs for a new mount. We regret that our product did not meet your needs and appreciate your feedback. We'll take this as an opportunity to improve our product descriptions and compatibility information to better serve our customers in the future. .Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Dont Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible TV Mount! It's too hard to move the tv out. Then it won't sit against the wall flat and when you try the tv is crooked. Poor Made!!!!!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thank you for sharing your feedback on the Best Buy essentials™ - Full Motion TV Wall Mount, ChrisL. We understand your frustration with the difficulties you encountered with the mount, including the challenges with movement, alignment, and the overall quality.

      We appreciate your honest feedback and will share your concerns with the relevant teams for further review and potential improvements. If you have any questions or need further assistance, please don't hesitate to reach out our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    I dont know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. No review to render. I do not know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy. Started pulling out of the wall and bending very soon after install. Installed Rocketfish mount a few inches above and haven’t had any issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Solid wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid, too heavy for the wall, unable to return it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this mount did what it said it would do, it could not be centered on my wall. I had to replace it with a far less complicated mount. Make sure you need this mount before purchasing it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on the Full Motion TV Wall Mount. We’re glad to hear that the mount performed as expected, but we’re sorry to learn that it couldn’t be centered on your wall and that you had to replace it with a simpler option. Your experience is important to us, and we appreciate your advice to other customers. If you have any further concerns or need assistance, please don’t hesitate to reach out to our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Just sit on the floor and it works great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great on this if you mount the tv up an extra 3’. Or you can get rid of the couch and sit on the floor…. No matter how much you tighten, I this TV mount will not keep my TV from tilting down towards the floor. Maybe it works good on lighter TVs but for a 77 inch outlet this thing has no chance of being able to hold it up it’s not like it slowly goes back down it will not hold this TV up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Look elsewhere for a mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to alight… pulled anchors out of wall. Tilts weather you want it to or not

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Matttank222,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 0.9 Cu. Ft. Compact Microwave - Stainless steel. All feedback is highly appreciated, as it enables us to further develop our products and services. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not meant for a large TV, the brackets bent and it is just difficult and I bought it for a 70"

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Unsatisfied,

      Thanks for taking the time and effort to leave a review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    They will just steal your money and not refund it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roadie Best Buy delivery service. Canceled my order on December 7. And never refunded my money. Now it’s my nightmare to try to get refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good if you wanted a flat mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount sits very far off the wall. The installer also mounted the tv so that the top tips down, which makes it even further off the wall at the top- it is 10” off the wall at the too- looks terrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mount for the price. It also can do many movements.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Vellnasty,

      Thanks for taking the time and effort to leave a review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We really appreciate for giving us a positive feedback and hopefully, we will still be able to meet your expectations and satisfaction with our products. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad mount. Will not hold position.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An associate pointed this out as the right size for the TV purchased. It has never hung straight. It will not hold the desired position and it ends up sitting on top of my sound bar, basically blocking the use of the TV and sound bar remotes.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello calgal2,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
      Best Buy essentials
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials