Customer Ratings & Reviews
- Model:
- BE-MLFM
- SKU:
- 6451333
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.
This summary was generated by AI based on customer reviews.
Buy with caution
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not as expected with regard to wall installation and the screws that came with it to secure the TV into the frame continue to come loose.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Terrible - too narrow, mounting process sucked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount has too many items in the way, as well as being way too narrow for my house, too narrow for the studs not be aligned with mount. Waste of money
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Pb1352,
Thank you very much for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
What title?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not instsll. Installer said this was cheap and my existing one was much better.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Best Buy essentials™ Full Motion TV Wall Mount. We’re sorry to hear that you had a disappointing experience with the installation. We strive to provide high-quality products, and your feedback is valuable for us to improve. If you need assistance or have any questions, please reach out to our Best Buy essentials customer support team (1-866-597-8427). We’re here to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned one of these in the past and the metal actually bent even though the bracket was NEVER touched. I went with Onn. instead.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jh13,
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
The box was delivered open
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box was completely opened. I have the install set up 2 weeks from today, I really hope I don’t have any parts missing. It was completely ripped open, I could see screws and pieces out of place.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello ElonaM,
Thank you very much for taking the time to review our Best Buy essentials - Full Motion TV Wall Mount for 47–84" TVs - Black. I know that you will upset since box open upon delivery, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Poorly manufactured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Face plate was bent. Product was unusable. TV would not mount flush. Came from the factory like that. The metal is to thick to bend by hand it is manufactured utilizing a hydraulic press. Very poor quality control. I threw it in the trash!
No, I would not recommend this to a friendCant return anything after 14 days unless you pay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage item. Tried to return it but was told no returns after 14 days. 14 days! Not even store credit. What a joke.
No, I would not recommend this to a friendBeware…doesn’t work for all spaces.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO center holes for attachment to wall stud. Made this unit unusable in my space. Then….was unable to return to Best Buy, even though it had been less than 30 days. Bad experience all the way around.
No, I would not recommend this to a friendSpend the money and get something better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not pleased with this product, once you pull it out it is difficult to get it flush to the wall. Do not recommend this product at all. I ended up switching out for a more expensive but better product.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Rapidfire12,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Good Product, back off on the emails for reviews.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome. I keep getting multiple emails to review this. Maybe with 1 star, Beat Buybwill take note and stop the emails. I will still shop at Best Buy’s but please back off on the review request.
I would recommend this to a friendWobbly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully my 65” Samsung doesn’t fall off. Super wobbly. I’ll never pull the arm out because I’m afraid it will break. I’ve hung plenty of tvs, this one is sketchy.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize to hear that your 65” Samsung TV is experiencing a wobbly installation with our Best Buy essentials Full Motion TV Wall Mount. We take the stability and safety of our products seriously, and it's concerning to hear that you're experiencing issues with the mount. We'd like to make it right. Can you please contact our customer service team so we can provide a replacement or repair the mount for you? We'll do our best to ensure your TV is securely and stably mounted. Your safety and satisfaction are our top priority. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Mount no good???
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer said mount was not good enough for my TV. He cancelled it and sold me another mount. Didn't refund money until I called in and complained.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Full Motion TV Wall Mount for 47–84" TVs! We understand that you're having issue with product refund. We would love to check this situation further with you! Please feel free to contact us at the link below to get refund assistance.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
Not useable inside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on interior walls (24 inch stud). Took too long to get tv so "not returnable". I'll take it by the store and see what they can do.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello RichardS,
Thank you for taking the time out of your busy schedule to leave a review of our Best Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Garbage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lowest model that does it all if you need something with quality over cost this one isn’t going to be your choice returned my purchase
No, I would not recommend this to a friendWall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was open and missing tv brackets and screws. Also had a defect on the front face of the mount.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi, thanks for your review. you might get a defective one, you can take your product to BBY store and change it.
Don't buy this one.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't be mounted in any homes unless you have two by sixes in your home this was according to the installer who was going to install it for me.
No, I would not recommend this to a friendItem Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item as the Tech stated it would fall off the wall and would not hold new TV.
No, I would not recommend this to a friendNope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your studs aren’t spaced the exact 19” apart you cannot hang a tv with the mount. Past the return date since the install was cancelled due to the hurricane
No, I would not recommend this to a friendNot recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My total Tech installer said that this was the biggest piece of garbage. I returned it and got something else
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy from the Victorville ca store the managers amanda was very rude to me infront of my kids. She mocked me wrote down my license Plate like if i was stealing
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Rudyt,
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials
Nikki
https://www.bestbuy.com