Customer Ratings & Reviews
- Model:
- BE-MLFM
- SKU:
- 6451333
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.
This summary was generated by AI based on customer reviews.
Unavailable full motion mount.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unavailable. Supposedly in Atlanta warehouse but couldn’t get to Athens nor Macon in a week. Still not available. Got one elsewhere.
No, I would not recommend this to a friendPrice value too high
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy a new one when tec got to my home not very happy with that because best buy employee sold me wrong one so upset with that situation...
I would recommend this to a friendWaiting for the refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for the refund . It’s only been over a month
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We apologize for the delay in processing your refund. We understand your frustration, and we're actively working to resolve this issue as quickly as possible. Rest assured; our team is dedicated to ensuring that you receive your refund promptly. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Thank you for your patience and understanding. Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
May handle a smaller TV better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning. Sags under the weight of the 75 inch TV.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Fred,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We apologize that our product did not satisfy your expectations. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Low Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality- geek squad recommends returning for a rockfish.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi LanceG, Thank you for taking the time to leave a review of our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(866)-597-8427 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worst customer experience- rude employee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My customer experience was worst in the lynnwood store
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black, I know that this could be an unfortunate situation. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
- Pros mentioned:Ease of use
TV for patio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We installed a new TV on our patio and needed a new hanger. This was an easy install and positions the television in all different angles. I recommend this
I would recommend this to a friend 15 days return policy sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the wrong mount , don’t extend out far enough. BestBuy refused to take it back cause it been over 15 days.
No, I would not recommend this to a friendmount
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible, the back plate is very small and therefore have limited options on where you can mount
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello AndrewL,
We do apologize that you are having a hard time mounting your TV. We would be happy to assist you, please feel free to contact us at 1 (888) 237-8289 Daily 8am - 9pm CT.
Chelsea
Best Buy Essentials Support
Missing Mounting Hardware
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came missing mounting hardware. The mount otherwise would have been great.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Full Motion TV Wall Mount for 47–84" TVs! We understand that you've received the unit with missing parts. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the missing hardware kits.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
Waste of money!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy. Threw away box so I wasn't able to return. Do not waste your money on this. My TV almost fell! Horribly made product!!!
No, I would not recommend this to a friendGarbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hhhhoooorrriiiibbbbbllllleeeee poor strength and weak
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Wall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not strong for the tv 85" size la la la la lalala
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AlbertoR,
Thank you for writing a review about our Full Motion TV Wall Mount for 47–84" TVs - Black. We know how frustrating it is that the wall mount is not that strong for 85 inch TV. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Just spend more the first time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Hard to level the tv, hard to move the tv. Going to buy a new, better one
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AshleyM,
We really appreciate your feedback on this Best Buy essentials - Full Motion TV Wall Mount for 47–84" TVs - Black, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not handle the load of my 77" flat screen TV.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bugler,
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Very hard to assemble
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a service from home advisor to get this mount done and they were not able to do it.I decided to return it.
No, I would not recommend this to a friendpoor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only covers 16 In center construction. this could not be used in my Condo so had to return it.
No, I would not recommend this to a friendMisaligned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea, always misaligned. Not happy with product and too late to return.
No, I would not recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad said not good so I bought a different mount
No, I would not recommend this to a friendDon't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk. Wouldn't fit my 55 inch tv i had just purchased. Returned the next day.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there. Thank you for taking the time to leave a review on Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We deeply apologize for failing to meet your product recommendation. I am happy that you were able to return it the next day.
Mary II Best Buy Essential Customer Support