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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 9430 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 9,430 reviews
  • Rated 3 out of 5 stars

    Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount alone comes out pretty far from the wall before it is even pulled out to watch the tv. It is very secure and reliable to hold the weight of the tv. It is very well made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good hardware, but only works with standard studs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of the product did not clearly saw where studs needed to be, and that this would not work with center stud mounting. A bit expensive compared to others, but seemed sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Strong, but Minimal Range of Movement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks a good range of movement where u can angle the screen depending on where u are sitting. Still, I have no worries that it will tumble down with my TV. Strong & solid. Just doesn’t turn much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly sturdy. Installation isn't particularly difficult. Does require a socket set. Instructions were not that good. Works fine for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Strong but not great for larger tv's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong but not great for larger tv's. Hard to keep in a straight position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended go with full motion.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tem is not good. Once u place hang it, it'll hard to get to your inputs in the back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tilt

    Rated 1 out of 5 stars

    Terrible for large tvs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lg cx weight immediaty made the mount tilt and not a small till almost and inch difference to the left. It also tilts the tv foward. I retightend all the bolts, and did everything I could think of but nothing made any difference. Spend a little more and get a much sturdier mount. I need a refund.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello BestGuy,
      We are very sorry to read you are experiencing issues with the TV wall mount. I know how inconvenient this must be for you, please feel free to contact us for assistance at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Good for what it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Locking screws do not create alot of confidence.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as adjustable as I would like. The other one I have also goes up and down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One size doesn't fit all.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong size screws for my tv. My tv isnt uncommon either. Had to buy my own bolts and washers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not sent with team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this mount and would like a refund for this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I was over charged on my credit card for this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t fit framing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not fit to existing wall framing. Design does not have enough flexibility

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't be fooled by the cheap price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install TVs for a certain Big Box retail store, and I come across this mount all the time and over 50% of the time this mount cannot be used. In order to safely mount a TV with a full motion mount, you HAVE to secure the lag bolts into wood studs. Which can work if your studs are 16 inches apart, but if they are any further, this mount can't be used. Even with drywall anchors or toggle bolts, I would not recommend this wall mount. Do yourself a favor and spend a little bit more money and avoid the aggravation that this mount will cause.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Mathias! I understand your frustration with encountering wall mounts that cannot be used due to the spacing of the wood studs. It can be really aggravating to go through the installation process only to realize that the mount is not compatible. We are here to help and ensure that you have a positive experience with mounting your TV. Please reach out to us for assistance covered by the manufacturer's warranty at 1-888-237-8289, and we will make it right for you. JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    You get what you pay for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install TVs all day long. Ive done it for almost 20 years. This mount is cheap and very limiting. Not much room for adjustment and is terrible with larger heavier TVs. Go with Rocketfiah or Sanus

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      BestBuy Essential Support
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Low Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this mount is not great quality. It was the recommended mount for the tv that we purchased. The bolts that come with this mount to hold the tv onto it are very short and do not seem long enough to truly make it secure. They also provide bolts to lock the tv in place but they do not work so you have to slowly move it otherwise the tv can easily slide or come off. Overall this mount is not secure. Do not buy it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi user401663, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as durable as expected , makes noises when moving tv from side to side . I probably should have went with the more expensive option .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    leaves your tv titled after the mount is installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this mount in 2021 and there was always an issue with getting the tv straight once it was mounted. recently moved and faced the same issue after 0 problems installing the mount. I took it upon myself to adjust and the mount immediately came on done as I struggled to save the tv. the motion of this mount is flawed so i’m going to buy a fixed one

    No, I would not recommend this to a friend
    • Brand response from Best Buy CustomerSupport
      Posted .

      Hi PaulT! I'm truly sorry to hear about the difficulties you've experienced with getting your TV straight on the Full Motion TV Wall Mount. It must have been frustrating to encounter the same issue after moving. It's clear that the motion of the mount is flawed, and I want to assure you that this is an isolated issue and we will ensure that the next designs of the device will be better. Thank you for sharing your feedback with us.
      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333 BBY-ExBrand_Caribou_Coffee

  • Rated 1 out of 5 stars

    Doesn’t hold 75” well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mount with a 75” insignia tv. Mounted everything properly, and the TV sits at a very steep angle from the weight. It gets even worse when the tv is extended out from the wall. Bought the mount to get the tv higher from our 1 year old for safety, and now seems even more unsafe with the risk of this mount not holding. Will be buying a new more hefty mount. (Wont allow me to post images)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good product. It does not hold larger tv's very well and is so cumbersome on smaller tv's that you can barely move it without bending the tv. You also have to take the tv off of it in order to adjust the tilt tension, which on larger tv's, is nearly impossible to dial in....terrible design.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We are sorry to hear that you had a negative experience with our product. We strive to provide high-quality products that meet the needs of our customers, so it is disappointing to hear that this TV mount did not meet your expectations.

      We appreciate your feedback regarding the difficulty in holding larger TVs securely and the challenges in adjusting the tilt tension. We will take your comments into consideration and work towards improving the design of our TV mounts to ensure they are more user-friendly and effective for all sizes of TVs.

      Thank you for bringing these issues to our attention. We value customer feedback as it helps us to continuously improve our products and provide better solutions for our customers. If you have any further feedback or questions, please do not hesitate to reach out to us. We appreciate your business and hope to have the opportunity to provide you with a better experience in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333 BBY-ExBrand_Best_Buy_essentials