Customer Ratings & Reviews
- Model:
- BE-MLFM
- SKU:
- 6451333
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.
This summary was generated by AI based on customer reviews.
Not enough information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need to include all specs for this. It will not fit studs on a 24 inch center. Can’t work for my location.
No, I would not recommend this to a friend⎛₎╰(☫)╯₍⎞
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(\ /) ( ≧ᴗ•) <3 ╭ ╯╰ ╮ │\ . . /│ ╰ | . \ˊ ⎛ ⸌ᥩ⸍ ⎞ \ | / | 〡 〡
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Need patience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the suggested item for the TV I bought. Turns out that it was not suitable for TV . It also took two cancelled installations to get the job completed.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that the Full Motion TV Wall Mount didn't meet your expectations. It seems there was a misunderstanding. Could you please clarify the size of your TV and any specific features you were looking for in a wall mount? We're committed to providing the best possible solutions for our customers. We'd like to understand what went wrong with the installations and how we can help resolve the issue. Please feel free to contact our Best Buy essentials customer service team (1-866-597-8427) so we can assist you further. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Weight
Full Motion TV Wall Mount Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy & awkward to mount Could find a cheaper product for a better quality
No, I would not recommend this to a friend Couldn't use; had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually ended up returning this mount because it wouldn't allow my TV to be positioned properly on the wall (outlets for HDMI and power were in the way). Ended up with a mount that had a hollow rectangular shape that surrounded the outlets. The new mount is fine, except it doesn't allow the same range of motion this one does, and it cost an extra $110, which didn't make me happy. But, it was a necessary switch.
I would recommend this to a friendpoints down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Currently holding a 50" tv, poorly. It leans down. Had to wedge a block between it and the wall. Buy a better option.
No, I would not recommend this to a friendJust ok!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only giving it 3 stars because you include plastic anchors that won’t even hold the tv mount. I had to go to the hardware store to get more hardware
No, I would not recommend this to a friendDoesn't pull out securely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this for a 75" TV. it isn't that secure so when you pull it out it shifts. probably would work better if it is more secure
No, I would not recommend this to a friendSlants
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re using this w/ a 75” tv and it seems to slant one way or the other at times. We trust that its holding it tight but just slants and leans and we get nervous pulling the tv out.
I would recommend this to a friendNo thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult, tight to operate, & not smooth. Heavy to install and our 75” tv feels flimsy on it
No, I would not recommend this to a friend- Cons mentioned:Weight
Horrible service and wall mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product - geek squad and installed. 65 inch Tv broke and sags - geek squad said that how it was- gave no explanation and left. Horrible customer service, mount couldn’t hold tv properly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Best Buy essentials™ Full Motion TV Wall Mount. We’re very sorry to hear about your negative experience with both the product and the service. This is not the standard we strive for. We would like to make this right. Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you for further assistance with the installation. Your satisfaction is important to us, and we appreciate your patience. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
not good.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer said it is not a good mount, and we used my current one. Then, best buy would not return due to their 15 day return policy and would only give store credit.
No, I would not recommend this to a friendUnadjustable. Will break TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arms are way too stiff, even after loosening the tension screws as instructed in the manual. Almost guaranteed to damage thin TVs when attempting to adjust position. Product should be renamed "No Motion TV Wall Mount"
No, I would not recommend this to a friendTv mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mount is nice but would have been nice to have the instructions sent with it. It apears to have been opened and returned and there were no instructions. Box was in terrible condition.
I would recommend this to a friendMissing bolts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with the proper size bolts to fix the TV to the bracket. Kind of a let down and more work than it needed to be.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it but my 2x4 weren’t in the correct size so had to add something to the wall to make it work so first check the 2x4 in your wall before buying but the item does it work
I would recommend this to a friendWall Mount TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are better options that Best Buy sells that are worth the extra money. This does the job but recommend spending the extra money for the extra features.
I would recommend this to a friendJust ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just OK don't use this if your studs are 20 inch on center
I would recommend this to a friendCrappy mount
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this for the Samsung S90 line of tvs. Too thin for this mount. Only reason I bought it is because online when I bought the tv it was the Best Buy recommended mount. Its your typical swivel mount, when you move the tv any direction (out, in, or angled left and right, it gets out of level)
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Icedad! I am truly sorry to hear about your experience with the Samsung S90 line of TVs and the recommended mount. It must be frustrating to encounter difficulties with the thinness of the TV in relation to the mount. It sounds like the swivel mount may not have been the best fit for your needs, despite being the recommended option. Please know that this is an isolated issue, and we value your feedback. We would like to offer you a return and exchange within 15 days to ensure you find a suitable mounting solution for your TV. Thank you for bringing this to our attention.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the worst company in America, product is okay but the company is no good, Best Buy takes 3 months for my stuff, tv n stand
I would recommend this to a friend