Customer Ratings & Reviews
- Model:
- BE-MLFM
- SKU:
- 6451333
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.
This summary was generated by AI based on customer reviews.
Not sturdy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not wide enough to cover 2 studs. The Best Buy install team wouldn’t install my 55” TV with this mount.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Sorry to cause the trouble. the wall plate only accommodates 16" wood studs interval.
Bad product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount is bad, bad, bad. The mounting holes did and could not line up with the wall studs.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Macbook! Thank you for sharing your feedback about your experience with our Best Buy essentials™ - Full Motion TV Wall Mount for 47-84" TV. We are sorry to hear that you are experiencing difficulties with its installation. Please know that our technicians are available to provide you with assistance and ensure that you are able to properly set up your TV wall mount. Thank you for bringing this to our attention and we appreciate your patience as we work to resolve this issue for you.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
- Pros mentioned:Ease of use, Motion, Price
Easy Install, Quality Price, durability.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is by far the best price for a quality reliable and durable mount. Super easy to install with clear instructions and multiple screws for your needs. I have purchased two and they hold up my tv’s with ease. How great is it to be able to have full motion for such a quality price! Love this product, it has changed my viewing experience dramatically and cleared up space in my living room and bedroom. I highly recommend!!
I would recommend this to a friend TV Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did Not like it so we returned it, It was Not assessable or flexible to our needs.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear about your experience; this is not the level of service we strive to provide. We are constantly looking at ways to improve our service. We would like to understand your experience better. Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Bent part is not always visible. Watch out!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was level on the wall, but the part that the TV goes on was bent. So the TV is not level.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi EllenE, Thank you for taking the time to leave a review of our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(866)-597-8427 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never came with wall stud mount screws. Will have to return bought a different brand.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi PaulD,
Thank you for writing a review about our Full Motion TV Wall Mount for 47–84" TVs - Black. We know how frustrating it is that the wall stud mount screws are missing. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
MISSED PARTS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 tv brackets are missing can not mount the tv without them
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi LoriT, we apologize for the inconvenience and thank you for bringing this to our attention. Please reach out to our customer service team at 866-597-8427 so we can assist you with getting the missing TV brackets to you as soon as possible. We appreciate your feedback and hope to resolve this situation promptly. Thank you for choosing Best Buy. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-full-motion-tv-wall-mount-for-47-84-tvs-black/6451333.p?skuId=6451333
Bad overall
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing screws. Screws were very cheap, very difficult to build as well. More expensive ones are easier and better quality
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Chupa!
Thank you for taking the time to review our Best Buy essentials - Full Motion TV Wall Mount for 47–84" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Bracket came missing pieces.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bracket came without the arms to attach tv. Very disappointed as my tv is currently on the floor. Gonna look great for Xmas guests.
No, I would not recommend this to a friendDon’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No clear instructions or comparisons. Screws are not universal and neither is the mount
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi TamulaC,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Best Buy essentials
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746
Might not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works if your studs are centered on the wall you are mounting. This mount is unforgiving and glad I returned before attempting to install
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I am so sorry to hear that your experience with our unit. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Tv leaving forward
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Leans forward 70 in lg … Any suggestions seems as if the bracket isn’t strong enough
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Could you please take action of the Step 8 in user manual? Thanks.
TV sags
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for 75” TV. The bracket sags and the TV pulls forward from the wall.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SarahS,
Thank you for writing a review about our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Best Buy essentials
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
disappointed customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed I order this on May 4 it’s already June 4 and it’s not yet delivered and install this has been rescheduled for 5 times not good
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Tonton,
Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.bestbuy.com/support.
Bestbuy Essentials
Merjorie
www.bestbuy.com/support
tv wall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the installers could not mount this wall mount to my inside wall, they had to use a different type mount. the studs were too far apart.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Full Motion TV Wall Mount for 47–84" TVs! We understand that your having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
Terrible item. Lame return policy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Doesn’t hold larger or heavier tvs (within their limitations). Awful. And Best Buy’s 15 day return policy is a joke.
No, I would not recommend this to a friendBest buy recommended horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, not even close to fitting tv, it will cost me as much in fuel to return.. watch out for best buys app that says products fit another...
No, I would not recommend this to a friendAvoid at ALL costs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. Defective and an absolute waste of money.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello BraBex,
Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
Best Buy essentials
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
2nd time purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't put my tv up yet so that's the reason for one star. Didn't have an issue with my first mount which is the same model.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for sharing your feedback, I am glad that you don't have any issue with this TV wall mount. I hope you enjoy it for a long time, but do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you.
Best Buy essentials Support
Angela
Wall mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drilled it into the studs but the weight up the 75inch tv was too much.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DanielB,
Thank you for writing a review about our Full Motion TV Wall Mount for 47–84" TVs - Black. We know how frustrating it is that the wall mount cannot hold the 75 inch TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285