Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 9428 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Full Motion TV Wall Mount for its ease of use, reasonable price, and smooth installation process. Users also value its overall performance, wide range of motion, and adjustability, making it suitable for various TV sizes. However, some customers have noted the mount's significant weight, potential limitations in tilt functionality, and occasional compatibility issues. A few customers expressed initial concerns about the product's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 9,428 reviews
  • Rated 1 out of 5 stars

    A No for Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another do not buy item on my list. Professional had me return the item doesnt fit the beam as stated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk thatbdowsnt connect well to anything do not buy it

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs. I understand that the it won't connect well to anything. That can be upsetting But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.


      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refused this because we do not need it; they would not let me refuse it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello LindaP,
      We understand that you don't need our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs. If you need further assisstance, please contact our support team for further assistance at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not able to use because wall studs not proper fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this but was unable to use it because studs were too far apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy your own bolts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not use this with my TV as it did not come with correct hardware to be able to attach to my tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever they scheduled twice my appointment and never show up .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incomplete order

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with tv brackets. Now I have to return and get another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you have larger than 16" studs

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't fit, my studs are 24". Nothing is mentioned about this on the packaging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv bracket

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t good for the space or tv I have just purchased

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Brolik7,
      It has come to my attention that you were not fully satisfied with the purchase of your Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I'm sorry that the product didn't meet your expectations. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(888)-237-8289 Daily 8am - 9pm CT.
      Chelsea
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad mount

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad mount don’t buy it is not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wall mount review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 82" Samsung 100 lbs and it leans forward awkward. Not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV MOUNT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not strong enough to support 60" TV especially if TV not centered

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello,

      Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.bestbuyessentials.com/support.

      Insignia Support,
      Merjorie
      www.bestbuyessentials.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy and not sturdy, was not able to hold up my 80lbs TV oled

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Goose,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.co BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    No hold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not hold our 80 inch tv up kept leaning down do not recommend we cant return

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      If the TV screen sags, tighten the two bolts on the TV plate with a socket wrench until they are snug.
      For more information, please check the User Guide under the Overview section. BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Iwaitingformoneybacktomycard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return back from to the store but you don’t put the money back to my credit card yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucky mount

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolute garbage, this mount sucks. poor quality, poor everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get something else!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very difficult to line up on the wall and get your tv to mount straight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst bracket ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst TV mount I have ever installed. Installed it. TV started tilting

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a review with our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We apologize for the inconvenience if the product was not able to meet your expectation. In this case, please call our customer service team to escalate this case. You can call them at your most convenient time.

      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced trash that was way over priced and cost too much

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there. Thank you for leaving a review on Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. I understand if you are disappointed on the product because of its price. Kindly contact us if you have any inquiry.
      Mary I Best Buy Essential Customer Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installer had to return it was too short to hit studs .

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Scott,

      I am so sorry to hear that your experience with our Best Buy essentials™ - Full Motion TV Wall Mount for 47–84" TVs - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Best Buy Essentials Support
      Louise
      www.bestbuy.com BBY-ExBrand_Best_Buy_essentials