Customer Ratings & Reviews
- Model:
- BE-MSFM
- SKU:
- 6451094
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, installation options, and full motion capabilities of the Full Motion TV Wall Mount. Many find the price reasonable and appreciate the adjustability and compatibility with various TV sizes. However, some customers have reported compatibility issues, difficulties with the tilt function, and challenges with the provided screws. A few customers have also expressed concerns regarding missing parts and unclear instructions.
This summary was generated by AI based on customer reviews.
Poor Hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mount was okay but i had to go purchase a metal screw because the plastic broke off in my wall.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Jasmine, for your review of the Best Buy Essentials Full Motion TV Wall Mount. We’re sorry to hear about the issue with the plastic hardware and appreciate you sharing your experience. Your feedback helps us identify areas for improvement. Tine | Best Buy Essentials Support
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a simple wall mount for a smaller TV this mount can work. However I did not like the way that the TV attached to mount. There are alot of easier ways than this one
No, I would not recommend this to a friendWorks but not the least expensive option.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a bad item but I get a comparable item at a big box store that starts with 'W' and it is more than 20% less expensive. That's the only reason I don't give it a 5.
No, I would not recommend this to a friend- Cons mentioned:Screws
missing screws
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ended up working out but the screws for the tv mounting were not included. I had to use my own.
No, I would not recommend this to a friend Not sure why the item is not balanced.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fully satisfied with this item due to the unevenness, although it has been balanced several times.
No, I would not recommend this to a friendHard to keep straight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is one screw that both tightens the wall mount to the TV as well as controls the angle, so it's fidgety and if you're moving the tv around a lot, it will likely be frustrating.
No, I would not recommend this to a friendHD or SD?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this TV is identified as HD, it is only HD like with quality resolution. Not HD!! DISH technician had experience with this 39 inch Insignia TV and noted it provides only SD resolution.
No, I would not recommend this to a friendIs it worth the risk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the single bar mounts for walls. This was for a friend, I would never personally hang a tv from it unless you have a stud directly where you want it (or backer board with plywood).
No, I would not recommend this to a friend- Cons mentioned:Screws
Last time ever for Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite being recommended by Best Buy experts for my TV, this Wall Mount did not work for the TV I purchased also from Best Buy because it didn't have the screws necessary to attach the TV to the Wall Mount. Customer Service was unacceptable and no help. Had to go to Hardware store to buy screws and spacers that worked. Never again
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bruce,
Thank you for taking the time to review our Best Buy essentials™ - Full Motion TV Wall Mount for Most 19–50" TVs - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
Tv stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished I could old have know it was not adjustable up and down.
I would recommend this to a friendOK with modifications
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great I’m this, but it didn’t fit the TV out of the box. I had to add more washers of my own.
No, I would not recommend this to a friendMount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good design highly not recommended it’s better to avoid this
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Perfectjob,
Your feedback about this product is important to us so we can continue to improve its design and quality. If there is anything that we can assist you with, please contact us at 1-888-237-8289.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Very Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent an open box product with missing screws. So, I had to buy off the Geek Squad truck.
No, I would not recommend this to a friendGood quality mount, needs additional hardware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit difficult to understand how to assemble, came with huge bolts and drywall anchors that are too short, needs parts/tools in addition to mount safely. The overall quality of the mount is good though.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your honest feedback. We’re glad to hear that you find the overall quality of the mount good. We apologize for any confusion during assembly and for the inconvenience caused by the hardware provided.
We recommend checking the installation guide for any additional parts or tools that might be needed. If you continue to have trouble, please reach out to our Best Buy essentials customer service team (1-866-597-8427) for assistance. We’re here to help ensure your TV is mounted safely and securely. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
TV mount
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too crazy about it but price was a deal. That’s all I can say
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really know how it would have worked. For no apparent reason it was not delivered even though I was informed it was out for delivery.
No, I would not recommend this to a friendTv Mountain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not the best There are better ones on the market for patio or garage is ok
I would recommend this to a friendGood item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. I thought it was going to move a bit more but the range of motion is not as much as I though
I would recommend this to a friendSatisfied!?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase better mounting hardware.mount is well built but doesn’t move very freely(stiff).priced right.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Could you please respond customer as below? Thanks.
Could you please take the step 8 in QSG? That will tell you how to adjust the TV mount.
- Cons mentioned:Screws
Overcomplicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was complicated to put together, and the supplied screws didn’t fit my tv. Had to buy a different mount.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AndrewC,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - Full Motion TV Wall Mount for Most 19–50" TVs - Black (BE-MSFM). I'm sorry to read that you are experiencing difficulties installing the mount on your TV. I know it can be dissatisfying. Please feel free to contact us at (888) 237-8289 for further assistance.
Shai|Best Buy Support
https://www.bestbuy.com