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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 538 reviews
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked product it worked just not for a PS4 gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! Best value for its purpose and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! DVD movies were skipping or freezing. No problem now. Easy to follow directions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as its supposed to. It did not fix the XBOX360 issues as hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy cleaning disc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just pop it in the player and leave it until its done. Don't even ha e to do anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CD CLEANER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi i love listening to certain music at different time so having a cd player in my car is very important, the problem that came up the player needed to be cleaned your store only had one choice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nostalgia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this in ages and it helps to finally use this again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dvd lens cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not used my dvd recorder for some time, and wanted to clean my lens before I record a dvd. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    CD/DVD Cleaner Disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful CD for both audio/ video equipment. A handy tool.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My movies started skipping so I bought this cleaner and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my cd player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cd player in my car was acting up, this helped fix the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    get one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work good work good work good work good work good it's better using a swab

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works like it says...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I stuck it in my dvd player/recorder and ran it... and I'm guessing it did some good... certainly didn't hurt anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well...easy to use...simple process...glad I saw it and got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restoration of CD Player Within Minutes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I believed my CD player was "dead." Instead the laser lens needed cleaning. Worked like a miracle. Wish I'd known about this years ago. Inexpensive and easily inserted, of course.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi BarbaraTiffin! We're thrilled to hear that you're enjoying the excellent quality and flawless performance of Best Buy essentials™ - Laser Lens Cleaner. Your satisfaction is our utmost priority, and we're here to assist you whenever you need us. Thank you for your feedback! If you have any questions, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Lens Cleaner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs adequately. Item seems to work as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD Laser Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person in customer service knew exactly what I needed and showed me the CD cleaner and how it works.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're happy to hear that our customer service representative was knowledgeable and helpful in guiding you to the Best Buy essentials™ Laser Lens Cleaner and explaining how it works. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    Cd cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on my CD player. And DVD player. My CD player is 12 years ago. Works like it’s new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    CD cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, definitely worth the price and wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to work as expected and it is quick. And it has several language options. However, it turned out my DVD player was having more issues than just a dirty laser lens. I ended up replacing my DVD player.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the product. We're glad to hear that it appeared to work as expected and offered quick functionality, along with the availability of several language options. However, we're sorry to learn about the additional issues with your DVD player. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Jeth | Best Buy essentials Support.https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials