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Customer Ratings & Reviews

Your price for this item is $9.99

Customer reviews

Rating 4.4 out of 5 stars with 528 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Laser Lens Cleaner for its ease of use and its ability to improve DVD player performance. Many have found it effective for cleaning various devices, leading to enhanced performance. However, some customers have reported compatibility issues with certain devices, and a few have experienced playback problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 528 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! Best value for its purpose and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well to clean my DVD player. I have not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! DVD movies were skipping or freezing. No problem now. Easy to follow directions.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My movies started skipping so I bought this cleaner and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fixed my cd player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cd player in my car was acting up, this helped fix the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as its supposed to. It did not fix the XBOX360 issues as hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy cleaning disc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just pop it in the player and leave it until its done. Don't even ha e to do anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to work as expected and it is quick. And it has several language options. However, it turned out my DVD player was having more issues than just a dirty laser lens. I ended up replacing my DVD player.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the product. We're glad to hear that it appeared to work as expected and offered quick functionality, along with the availability of several language options. However, we're sorry to learn about the additional issues with your DVD player. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Jeth | Best Buy essentials Support.https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nostalgia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this in ages and it helps to finally use this again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    CD/DVD Cleaner Disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful CD for both audio/ video equipment. A handy tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cd cleaner disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by helpful in cleaning my cd player. The music was cleaner and clearer.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're glad to hear our Best Buy essentials™ Laser Lens Cleaner was helpful in cleaning your CD player and that you're enjoying clearer, cleaner music! Thank you for your feedback! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dvd lens cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not used my dvd recorder for some time, and wanted to clean my lens before I record a dvd. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well...easy to use...simple process...glad I saw it and got it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Yes I would recommend buying this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ues these disks for years now and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    CD cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, definitely worth the price and wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not to many places out there that have these cleaners. In the big outlet stores, but Best Buy did! Used on a Sony blue ray player and it worked great

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your great review! We’re glad to hear that you found our Best Buy essentials™ Laser Lens Cleaner and that it worked great on your Sony Blu-ray player. It’s wonderful to know that we could provide a product that meets your needs, especially when it’s hard to find elsewhere.

      If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy the improved performance of your Blu-ray player! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Lens Cleaner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs adequately. Item seems to work as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to find on store shelves nowadays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well,nevertheless, it was the only one that i can purchase in store in Montgomery. My old Scratch 2500 played just as clean as it did 13 years ago.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi DwayneB, thank you for your feedback! We're glad to hear that our product is working well for you. While it may have been the only option available in the store, we're pleased to know that it's meeting your expectations. It's great to hear that your old Scratch 2500 is still performing like new after all these years. If you have any further questions or need assistance, please feel free to reach out. We're here to help! Jeth | Best Buy essentials™ https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    get one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work good work good work good work good work good it's better using a swab

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    works like it says...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I stuck it in my dvd player/recorder and ran it... and I'm guessing it did some good... certainly didn't hurt anything.

    I would recommend this to a friend