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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 538 reviews
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Fixed a used car CD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a charm on a used car that would not read CDs in the player. No issues with playing discs after the 1st clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I would recommend buying this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ues these disks for years now and they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice piece of kit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lens cleaner is well-built and the instructions are easy to follow. Unfortunately, the player I was trying to repair had a hardware failure not the fault of this cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    /Ivan/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as indicated ... All BBY staffers and crews were very kind and keen information-wise to this TotalTech member. I'm convinced that Best Buy is the best place to purchase merchandise and get help when you need it ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job. I ran once to clean unit appears to have worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well! CD’s would skip or not play on Bose radio. Bought this cleaner from Bedt Buy and it really does the job!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your great review of the Best Buy essentials™ Laser Lens Cleaner! We're delighted to hear that it worked very well for you and resolved the skipping and playback issues on your Bose radio. Your feedback is much appreciated. If you have any further questions or need assistance, please feel free to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laser lens cleaner worked perfectly. I used it on older CD's and they played beautifully after being cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good little product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple and easy to use product. Just put it in and let it do the rest. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turned out wasn't any help with my recorder but I tried

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great reader cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and efficient. A must have if you own any type of reader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to find on store shelves nowadays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well,nevertheless, it was the only one that i can purchase in store in Montgomery. My old Scratch 2500 played just as clean as it did 13 years ago.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi DwayneB, thank you for your feedback! We're glad to hear that our product is working well for you. While it may have been the only option available in the store, we're pleased to know that it's meeting your expectations. It's great to hear that your old Scratch 2500 is still performing like new after all these years. If you have any further questions or need assistance, please feel free to reach out. We're here to help! Jeth | Best Buy essentials™ https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine. I didn't think it was sold anymore but Best Buy had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Cleaned our player and all is good. Hard to find but Best Buy came through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what i needed it to do.. clean the lense of my system

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    CD cleaner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for cleaning the lazer light to my cd player. My cds start to play normal again

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    My DVD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my dvd player clean does exactly what it says it does & have had no problem

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Necessary maintenance tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected and money saving way to keep any DVD/CD/Blu-ray player operational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car CD Disk Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S PERFECT Just what I needed. PERFECT, PERFECT, PERFECT

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! That’s fantastic to hear! It sounds like the laser lens cleaner is exactly what you needed. We appreciate your enthusiastic feedback—enjoy your perfectly clean discs! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dad cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product did exactly what it was supposed to do. Easy to use and can use multiple times on many devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SUPERB LASER LENS CLEANER!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This accomplishes the job as described and it worked without a hitch!

    I would recommend this to a friend