Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $9.99

Customer reviews

Rating 4.4 out of 5 stars with 528 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Laser Lens Cleaner for its ease of use and its ability to improve DVD player performance. Many have found it effective for cleaning various devices, leading to enhanced performance. However, some customers have reported compatibility issues with certain devices, and a few have experienced playback problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 528 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Disc cleaner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it cleans things and is vary shinny to look at

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few CD/DVD cleaners in my life. This particular one, it was ok I guess but I wasn't nearly as pleased with it versus my previous ones. I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    dvd lens cleaner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning up older dvd/vcr recorder / player. Making sure dvd lens are clean for recording.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thank you, Nanny, for your feedback on the Best Buy essentials™ - Laser Lens Cleaner! We're glad it's helping you ensure clean DVD lenses for optimal recording performance. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dad cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product did exactly what it was supposed to do. Easy to use and can use multiple times on many devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laser Lens Cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Laser Lens cleaner and it did it's job. My unit is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laser Lens Cleaner

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so fast, I doubted it worked. But I played CDs after using it, and they played perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CD skipping problem resolved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My CDs were skipping in my Bose player. This disc was easy to use and resolved the problem in about 2 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Fixed the problem, Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD/CD cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it worked... Never got verbal instructions... Maybe CD player just not working. Sorry I couldn't give better details. Don't know whether to recommend buying it or not.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We’re sorry to hear that you’re unsure about the effectiveness of the Laser Lens Cleaner. We understand how frustrating it can be when a product doesn’t meet expectations.

      If you’re not getting clear results, it might be helpful to check the instructions included or reach out to our customer support for assistance. They can provide tips on how best to use the cleaner and explore whether there may be another issue with your CD player. We appreciate your concern and hope you find a solution that works for you! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cd cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great!I would buy it again!Only best buy had this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lens Cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and results are very good...Glad I ordered it...

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    not worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work for me the cd player would not load it I have a carousel cd player

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cd player finally works now. I am glad that I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Laser Lens Cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very important thing to keep the DVD player working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CD savior

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one to keep my panasonic cd player going another 20 yrs. Works well. Save some good technolgy from an early date with the trash can....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Laser Lens Cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, has a voice instruction. Very simple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    President

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good vacuum. No problems with using the equipment. It works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dvd cleaner

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked smoothly. Easy to use. Did not fix my problem but nice to keep on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Keeps the player clean and performing as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Clean CD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned the CD player in the Xbox, now playing better than ever.

    I would recommend this to a friend