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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 545 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 545 reviews
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions from the package. Now my auto CD player is clear and not skipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD Laser Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person in customer service knew exactly what I needed and showed me the CD cleaner and how it works.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're happy to hear that our customer service representative was knowledgeable and helpful in guiding you to the Best Buy essentials™ Laser Lens Cleaner and explaining how it works. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    CD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well! CD’s would skip or not play on Bose radio. Bought this cleaner from Bedt Buy and it really does the job!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your great review of the Best Buy essentials™ Laser Lens Cleaner! We're delighted to hear that it worked very well for you and resolved the skipping and playback issues on your Bose radio. Your feedback is much appreciated. If you have any further questions or need assistance, please feel free to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Keeps the player clean and performing as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean CD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned the CD player in the Xbox, now playing better than ever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know if it works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on my DVD player which was starting to fail to read discs. Didn't improve anything. Decided to replace player. Wish I had the ten bucks back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    CD CLEANER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi i love listening to certain music at different time so having a cd player in my car is very important, the problem that came up the player needed to be cleaned your store only had one choice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose radio CD was not playing originally I had planned to send it out for repairs which would’ve cost way over 150.00 instead, I opted to buy the CD cleaner. it now works. It’s been over a month and no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economically Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as laser lens cleaners I have paid much more for the cleaning disk but I have never found any one better than this disk. If you simply want a cleaning disk this one is sufficient to meet your needs without overspending on a fancier model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not to many places out there that have these cleaners. In the big outlet stores, but Best Buy did! Used on a Sony blue ray player and it worked great

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your great review! We’re glad to hear that you found our Best Buy essentials™ Laser Lens Cleaner and that it worked great on your Sony Blu-ray player. It’s wonderful to know that we could provide a product that meets your needs, especially when it’s hard to find elsewhere.

      If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy the improved performance of your Blu-ray player! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised easy to use. Should last for many cleanings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when I throw out my lens cleaner…I need it! Even though best buy ditched blurays and 4 k movies…they have players and lens cleaners in stock!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Jackman1000! Thank you for your feedback on the Best Buy essentials™ - Laser Lens Cleaner! We're delighted to hear that you are pleased with the product. Your satisfaction is our top priority. If you have any questions, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    good laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laser lens cleaners are good to keep cd dvd players working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not used a disc cleanser in quite some time, but this product was just what the doctor ordered! I would highly recommend it to anyone needing to clean their devices that use dvd’s or cd’s.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does what it says it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for its purpose thats all i could say its just a didk with brushes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Laser Lens Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance of the Best Buy Laser Lens Cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    clean me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great price for the cleaner. Saved my CD player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laser lens cleaner does the job. I would suggest this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD/CD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it worked... Never got verbal instructions... Maybe CD player just not working. Sorry I couldn't give better details. Don't know whether to recommend buying it or not.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We’re sorry to hear that you’re unsure about the effectiveness of the Laser Lens Cleaner. We understand how frustrating it can be when a product doesn’t meet expectations.

      If you’re not getting clear results, it might be helpful to check the instructions included or reach out to our customer support for assistance. They can provide tips on how best to use the cleaner and explore whether there may be another issue with your CD player. We appreciate your concern and hope you find a solution that works for you! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Car CD Disk Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S PERFECT Just what I needed. PERFECT, PERFECT, PERFECT

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! That’s fantastic to hear! It sounds like the laser lens cleaner is exactly what you needed. We appreciate your enthusiastic feedback—enjoy your perfectly clean discs! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials