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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 538 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dvd cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked smoothly. Easy to use. Did not fix my problem but nice to keep on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, worked as expected.. was having problems with 2 drives and this disk fixed them both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Keeps the player clean and performing as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean CD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned the CD player in the Xbox, now playing better than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions from the package. Now my auto CD player is clear and not skipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cd cleaner disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by helpful in cleaning my cd player. The music was cleaner and clearer.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're glad to hear our Best Buy essentials™ Laser Lens Cleaner was helpful in cleaning your CD player and that you're enjoying clearer, cleaner music! Thank you for your feedback! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    DVD/CD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it worked... Never got verbal instructions... Maybe CD player just not working. Sorry I couldn't give better details. Don't know whether to recommend buying it or not.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We’re sorry to hear that you’re unsure about the effectiveness of the Laser Lens Cleaner. We understand how frustrating it can be when a product doesn’t meet expectations.

      If you’re not getting clear results, it might be helpful to check the instructions included or reach out to our customer support for assistance. They can provide tips on how best to use the cleaner and explore whether there may be another issue with your CD player. We appreciate your concern and hope you find a solution that works for you! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Economically Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as laser lens cleaners I have paid much more for the cleaning disk but I have never found any one better than this disk. If you simply want a cleaning disk this one is sufficient to meet your needs without overspending on a fancier model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose radio CD was not playing originally I had planned to send it out for repairs which would’ve cost way over 150.00 instead, I opted to buy the CD cleaner. it now works. It’s been over a month and no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laser Lens Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help my portable DVD player. No worries it was worth a shot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised easy to use. Should last for many cleanings

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work for me the cd player would not load it I have a carousel cd player

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    good laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laser lens cleaners are good to keep cd dvd players working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not used a disc cleanser in quite some time, but this product was just what the doctor ordered! I would highly recommend it to anyone needing to clean their devices that use dvd’s or cd’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dvd lens cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning up older dvd/vcr recorder / player. Making sure dvd lens are clean for recording.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thank you, Nanny, for your feedback on the Best Buy essentials™ - Laser Lens Cleaner! We're glad it's helping you ensure clean DVD lenses for optimal recording performance. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    clean me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great price for the cleaner. Saved my CD player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Laser Lens Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance of the Best Buy Laser Lens Cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does what it says it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for its purpose thats all i could say its just a didk with brushes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazingly! My Toyota Hylander has a cd player and it would not work due to it being dusty. I popped this in and boom!! It works phenomenally. I had to run it twice, but it works. This is a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laser lens cleaner does the job. I would suggest this product.

    I would recommend this to a friend