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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 538 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disk works great Just put it in and let it do its thing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use good tool to clean dvd's and cd players

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    CD Happy Listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cleaned my CD player just fine. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than my expectation, the product is easy to use, i recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disk drive cleaner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did the job!! My disk wouldn't read due to dust on the laser. And now my disk player works as good as new!!!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're thrilled to hear that our Best Buy essentials™ Laser Lens Cleaner successfully restored your disk player to full functionality! Clearing away dust on the laser can make a significant difference, and we're glad our product did the job for you. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing Best Buy essentials™! Jeth | Best Buy essentials™ https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy product to use, especially with voice instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Essentials DVD player cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new dvd in a box set that was skipping. I chalked it up to a dvd player that needed cleaning. I went to Best Buy to get a DVD player cleaner. I put it in and sure enough, there was dust. The cleaning takes no time and is accompanied by a musical interlude. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of this DVD cleaner was very easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Disc player cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy and very easy to use and can be use multiple times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few CD/DVD cleaners in my life. This particular one, it was ok I guess but I wasn't nearly as pleased with it versus my previous ones. I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job. I recommend it for your cleaning purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just what we needed and can be used over and over!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple fix for a skipping CD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Our CD player was skipping and this fixed the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Greatly appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the price. Easy to find in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job cleaning old CD player would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad to clean my DVD player with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my homebound brother. All he can do is watch movies. He needed his DVD cleaned. He told me it worked fine. Clearners are hard to find. Thanks Best Buy

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with us. We are happy to hear that the DVD cleaner worked well for your homebound brother and helped improve his movie-watching experience. We appreciate your kind words and are glad that you were able to find the product you needed. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Ivy | Best Buy essentials Support | https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Cleans great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to clean the lazer from an older dvd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my vhs/cd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, noticed immediate improvement on my vhs/cd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect worked great no issues would highly recommend

    I would recommend this to a friend