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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 545 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than my expectation, the product is easy to use, i recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disk works great Just put it in and let it do its thing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy product to use, especially with voice instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use good tool to clean dvd's and cd players

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    CD Happy Listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cleaned my CD player just fine. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazingly! My Toyota Hylander has a cd player and it would not work due to it being dusty. I popped this in and boom!! It works phenomenally. I had to run it twice, but it works. This is a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Essentials DVD player cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new dvd in a box set that was skipping. I chalked it up to a dvd player that needed cleaning. I went to Best Buy to get a DVD player cleaner. I put it in and sure enough, there was dust. The cleaning takes no time and is accompanied by a musical interlude. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of this DVD cleaner was very easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Disc player cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy and very easy to use and can be use multiple times

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work for me the cd player would not load it I have a carousel cd player

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job. I recommend it for your cleaning purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just what we needed and can be used over and over!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple fix for a skipping CD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Our CD player was skipping and this fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disk drive cleaner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did the job!! My disk wouldn't read due to dust on the laser. And now my disk player works as good as new!!!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're thrilled to hear that our Best Buy essentials™ Laser Lens Cleaner successfully restored your disk player to full functionality! Clearing away dust on the laser can make a significant difference, and we're glad our product did the job for you. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing Best Buy essentials™! Jeth | Best Buy essentials™ https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Cd cleaner disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by helpful in cleaning my cd player. The music was cleaner and clearer.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're glad to hear our Best Buy essentials™ Laser Lens Cleaner was helpful in cleaning your CD player and that you're enjoying clearer, cleaner music! Thank you for your feedback! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Greatly appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the price. Easy to find in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job cleaning old CD player would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad to clean my DVD player with this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May work, may not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may work to fix a bad drive that doesn't read discs, but the odds aren't as high as you may think in many cases. I originally bought this to try and fix an original Xbox with a faulty Samsung drive, but the disc didn't help. As I no longer had the package I kept it and tried again on another Xbox and it worked for 2 days and that was it for that drive. This may fix your issue but it also may work as a temporary fix at most. If this is your best option it may be worth trying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dvd lens cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning up older dvd/vcr recorder / player. Making sure dvd lens are clean for recording.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thank you, Nanny, for your feedback on the Best Buy essentials™ - Laser Lens Cleaner! We're glad it's helping you ensure clean DVD lenses for optimal recording performance. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials