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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 538 reviews
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Cd cleanerp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to clean my CD player. Time to make them last longer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lens cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lens cleaner does just what it claims. easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth a try.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it did it’s job. While using the cleaning disk, the instructions, music and video did play. Unfortunately when I tried to play my cd and dvd my player could not read the disc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose cd update disk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New product and fast delivery. The bose update cd disk for the cd changer works the way it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old (20+ yrs) vcr/dvd combo player started skipping sections when playing a dvd. I didn't even realize this was an available option. I thought I'd give it a try and glad I did. It solved the skipping problem I was having. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well right out of the box. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still need this little guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a laser lens cleaner disc these days - everyone has gone to using mp3 now...but my older Boze player started acting up, and this fixed it. Thanks you for having one available in your store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes You Gotta Clean Lasers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not exactly sure how effective gluing tiny brushes on a music CD is at cleaning lasers, but that's what we have here. I'm just gonna go around the house and use this on all my appliances with disc drives. The music they put on this CD is pretty good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a DVD player that I hadn’t used for a while that would only skip and jump. This cleaner fixed it in less than a minute.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 3 out of 5 stars

    Not usable for slot loading players

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for basic CD/DVD/BD players and drives. What disappoints me is that it is not usable on in-car slot loading players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple instructions. Easy to follow. Used with tray loading system on Samsung R580 laptop.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the Best Buy essentials™ Laser Lens Cleaner. We’re glad to hear that you found the instructions straightforward and easy to follow. It's always great to know that our products work seamlessly with various systems, such as your Samsung R580 laptop.
      -Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285"

      If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    My DVD Player's BFF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skipping, lagging, stopping. These were happening on a daily basis with my portable DVD player. No amount of wiping down the DVDs seemed to help! Then just a couple of rounds of running this Laser Lens Cleaner and Voila! Problems solved! Saved me the cost of purchasing a brand new DVD player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need for preventive maintenance on your new p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't buy a dvd cleaner in store anymore anywhere,had to order this online or you can go to best buy in-store.a must need to keep up maintenance on your new player when you should clean it every ten hours of play, which is easy for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does It's Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it is supposed to do. Pop it in and it cleans the lens.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your straightforward feedback! We're glad to hear that our product is meeting your expectations and effectively cleaning the lens. If you have any other comments or need further assistance, please feel free to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    President

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good vacuum. No problems with using the equipment. It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way To Clean Blu-ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive way to clean your Blu-ray player. It takes a total of 5 minutes and now my player works great. I highly recommend this disc to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose CD player was not playing some of my cds and others were skipping,even after cleaning them. Now they all play, just needed to clean the player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May work, may not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may work to fix a bad drive that doesn't read discs, but the odds aren't as high as you may think in many cases. I originally bought this to try and fix an original Xbox with a faulty Samsung drive, but the disc didn't help. As I no longer had the package I kept it and tried again on another Xbox and it worked for 2 days and that was it for that drive. This may fix your issue but it also may work as a temporary fix at most. If this is your best option it may be worth trying.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Laser Lens .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told I could use it in my car to clean C/Ds. The info. on leaser lenser cleaner says not to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST CD CLEANER AVALIBLE !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND USER FRIENDLY, HAS OVER 6 DIFFERENT LANUGES TO PRMOTE AND INSTRUCT ITS USE, WITH BEAUTIFUL MUSIC PLAYING IN THE BACKGROUND, A REAL PLEASURE TO USE {SMILE)...

    I would recommend this to a friend