Customer Ratings & Reviews
- Model:
- BE-HCL303
- SKU:
- 6463814
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Laser Lens Cleaner for its ease of use and its ability to improve DVD player performance. Many have found it effective for cleaning various devices, leading to enhanced performance. However, some customers have reported compatibility issues with certain devices, and a few have experienced playback problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dvd player
Cd cleanerp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to clean my CD player. Time to make them last longer
I would recommend this to a friend Worth a try.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it did it’s job. While using the cleaning disk, the instructions, music and video did play. Unfortunately when I tried to play my cd and dvd my player could not read the disc.
I would recommend this to a friend- Pros mentioned:Dvd player
Not usable for slot loading players
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for basic CD/DVD/BD players and drives. What disappoints me is that it is not usable on in-car slot loading players.
I would recommend this to a friend - Pros mentioned:Ease of use
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well right out of the box. Easy to use.
I would recommend this to a friend Sometimes You Gotta Clean Lasers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not exactly sure how effective gluing tiny brushes on a music CD is at cleaning lasers, but that's what we have here. I'm just gonna go around the house and use this on all my appliances with disc drives. The music they put on this CD is pretty good too.
I would recommend this to a friendGreat DVD Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a DVD player that I hadn’t used for a while that would only skip and jump. This cleaner fixed it in less than a minute.
I would recommend this to a friendMust need for preventive maintenance on your new p
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't buy a dvd cleaner in store anymore anywhere,had to order this online or you can go to best buy in-store.a must need to keep up maintenance on your new player when you should clean it every ten hours of play, which is easy for me
I would recommend this to a friendMy DVD Player's BFF
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Skipping, lagging, stopping. These were happening on a daily basis with my portable DVD player. No amount of wiping down the DVDs seemed to help! Then just a couple of rounds of running this Laser Lens Cleaner and Voila! Problems solved! Saved me the cost of purchasing a brand new DVD player!
I would recommend this to a friendNo more issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no more issues with the lens reading content. Worth the cost.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback! We’re happy to hear that the Best Buy essentials™ Laser Lens Cleaner has resolved your issues with the lens reading content. It’s wonderful to know you find it worth the cost. If you have any other comments or need further assistance, feel free to reach out! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great Way To Clean Blu-ray Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an inexpensive way to clean your Blu-ray player. It takes a total of 5 minutes and now my player works great. I highly recommend this disc to everyone.
I would recommend this to a friendGreat cleaning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose CD player was not playing some of my cds and others were skipping,even after cleaning them. Now they all play, just needed to clean the player.
I would recommend this to a friendMay work, may not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may work to fix a bad drive that doesn't read discs, but the odds aren't as high as you may think in many cases. I originally bought this to try and fix an original Xbox with a faulty Samsung drive, but the disc didn't help. As I no longer had the package I kept it and tried again on another Xbox and it worked for 2 days and that was it for that drive. This may fix your issue but it also may work as a temporary fix at most. If this is your best option it may be worth trying.
I would recommend this to a friendDisk Cleaner review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I bought this product for my Xbox to try and clean the Lens reader for the game disks, but the Xbox wouldn't read it. I wouldn't be able to really tell you if this product is good because I was not able to use it. I ended up returning the product since I had no other use for it. I do not own a laptop or CPU desktop for my home.
I would recommend this to a friendWorked great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly and i only had to use this One time!
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback! We’re glad to hear that our Laser Lens Cleaner worked perfectly for you and that you only needed to use it once. Your satisfaction is our goal, and it’s great to know our product met your needs. If you have any other questions or need further assistance, don’t hesitate to reach out. Enjoy your clean lenses! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
THE BEST CD CLEANER AVALIBLE !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT AND USER FRIENDLY, HAS OVER 6 DIFFERENT LANUGES TO PRMOTE AND INSTRUCT ITS USE, WITH BEAUTIFUL MUSIC PLAYING IN THE BACKGROUND, A REAL PLEASURE TO USE {SMILE)...
I would recommend this to a friendDisc cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use. Good directions. Would recommend to anyone that would need it
I would recommend this to a friendReview
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked exactly as I needed it. I tried to find a cheaper one but this worked for my needs.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RonaldJ, we are thrilled to hear that our Laser Lens Cleaner worked perfectly for you and met your needs. Thank you for choosing Best Buy essentials and for taking the time to leave us a positive review. If you have any other feedback or questions, feel free to reach out to us. Enjoy your clean electronics! Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814
- Cons mentioned:Compatibility
CANNOT be used with slot loading players
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What is conveniently left out of the online description/details is the cleaning disc CANNOT be used in slot loading CD players. It's only mentioned in fine print in the instructions printed on the back of the packaging it's shipped in.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, Nelson. We apologize for the inconvenience caused by the lack of clear information regarding compatibility with slot-loading players in the online description of the Best Buy essentials™ - Laser Lens Cleaner.
We understand the frustration of this omission and will work to improve product descriptions to ensure customers have all the necessary information before making a purchase.
We appreciate you bringing this to our attention. If you have any questions or need further assistance, please don't hesitate to reach out our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Awesome Choice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did exactly what I needed it to do. I was glad i made this purchase.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials™ Laser Lens Cleaner. We are happy to hear that it met your needs and that you are satisfied with your purchase. If you have any other feedback or questions, please don't hesitate to reach out to us. Patricia | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814
Laser Lens Cleaner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this laser lens cleaner. It is efficient and I use it often!
I would recommend this to a friend